Tareq Abdel-Ghany

Promech

04.2012 - Current

Support sales engineer in giving technical briefing and suggest optimal choice for the required machine specification.
Gathering the customer's requirements for the desired specifications in order to offer the appropriate machine to the field of the client's work.
Follow up with customers to answer questions and inquiries.
Communicate with manufacturers for inquires and quotations. - Inspect the place where the machine is operated and check its compatibility with operating requirements.
Machine commissioning at customer location ( install, assembly, wiring connections, leveling).
Training the customer (technically, operations, programming, periodic maintenance).
Training junior service engineers on machine commissioning.
Set up machines to make the samples required for delivery of the machines. - Inspecting old machines to determine their condition and providing an appropriate maintenance plan.
Explain how to perform and implement periodic maintenance.
Inspected and tested machinery and equipment to diagnose malfunctions.
Optimized system performance with regular inspections, testing, and calibration of essential components.
Streamlined workflow processes by implementing efficient organization techniques for parts inventory and tool management.
Participated in root cause analysis investigations to identify underlying issues, preventing future equipment failures.

Summary