Toqa Mohamed Omar
Restaurant Captain With 5+ Years Of Experience
Red Sea,Hurghada
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of post-secondary education
1
1
Language
Work History
Assistant Manager
Cable Network Egypt (bein Sport)
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
Accountant
El Fath Company For Glass & Securite
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Customer Service
Orange Company
- Processed debtor payments and updated accounts to reflect new balance.
- Worked with customer to create debt repayment plan based on current financial condition.
Receptionist
El Salam Hospital
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Trainee Chartered Accountant
Ahmed Abd Elaziz Accounting Office,
- Attended training courses to build understanding of processes, techniques, and industry.
- Learned new materials, processes, and programs quickly.
- Supported departmental tasks to increase understanding of industry processes.
Sales Outdoor
Kimi Egypt Of Cosmetics,
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Indoor
Lotus natural oil
- Managed technical integration, systems engineering program management, customer support and program management.
- Recommended and developed CMC teams to support individual pursuits.
Hosting
Shteigen Berger
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hosting
Club Paradisio
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Host Service
Host Service At Aquarium Cafe
- Monitored seating area and checked restrooms regularly to keep spotless.
Restaurant Captain
Sheraton Cafe
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
Data Entry Specialist
El Sary Elsa3’er Import And Export
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Education
Bachelor Of Commerce -
Helwan University
Kimi Egypt Of Cosmetics, 09.2017 - 09.2020
Skills
Staff Management
Timeline
Bachelor Of Commerce -
Helwan University
09.2017 - 09.2020
Assistant Manager
Cable Network Egypt (bein Sport)
Accountant
El Fath Company For Glass & Securite
Customer Service
Orange Company
Receptionist
El Salam Hospital
Trainee Chartered Accountant
Ahmed Abd Elaziz Accounting Office,
Sales Outdoor
Kimi Egypt Of Cosmetics,
Sales Indoor
Lotus natural oil
Hosting
Shteigen Berger
Hosting
Club Paradisio
Host Service
Host Service At Aquarium Cafe
Restaurant Captain
Sheraton Cafe
Data Entry Specialist
El Sary Elsa3’er Import And Export