Hi, I’m
Toqa Tarek
Operations And Project Management Specialist
Sheikh Zayed City
Summary
Dynamic project lead and operations specialist with a diverse background in e-commerce, logistics, travel operations, and property management. Proven ability to design and execute strategies that enhance operational efficiency and achieve KPIs. Adept at leading cross-functional teams, developing scalable workflows, and delivering measurable results in fast-paced environments. Fluent in English and Arabic, with a proven track record of success in remote roles.
Overview
11
years of professional experience
2014
years of post-secondary education
3
Languages
Work History
Operations Agency
Project Lead
10.2021 - Current
Job overview
- Managing the creation of operational assets for multiple client accounts.
- Creating and maintaining client Playbooks and SOPs.
- Assisting in the development and implementation of quality assurance/quality improvement measures for the department.
Vinaya
E-Commerce Project Manager
01.2022 - 07.2022
Job overview
- Coordinated product launches from inception to completion.
- Collaborated with cross-functional teams to manage timelines, budgets, and resources.
Elevate E-commerce
Head of Logistics and Fulfillment
09.2020 - 02.2021
Job overview
- Liaised with suppliers, 3PLs, and retailers to augment internal logistics capacity to handle demand, and ensure smooth operation.
- Analyzed e-commerce platform metrics to assess performance and implement best practices.
- Monitored stock levels, delivery times and customer feedback to ensure smooth and efficient product cycle.
- Headed logistics department team to design and implement leading business strategies and procedures to reach company set KPIs.
Ecco Reisen
Product Manager
09.2016 - 09.2019
Job overview
- Led the development of premium educational group tours for international schools in Egypt.
- Negotiated contracts with destination management companies to deliver competitive offerings.
- Prepared sales forecasts and performance analyses to drive strategic improvements.
American Star Travel International
Travel Operations Manager
02.2015 - 09.2016
Job overview
- Crafted customizable tour packages, coordinated with airlines, hotels, resorts, and suppliers, handled booking logistics, and oversaw correlating financial transactions.
Casa Realty & Investments Inc.
Property Management Coordinator
03.2014 - 01.2015
Job overview
- Promoted property sales through advertisements and open houses.
- Managed leads and coordinated appointments for prospective tenants.
- Acted as an intermediary in owner-tenant negotiations.
Education
Ain Shams UniversityCairo, Egypt
Bachelor's Degree from Tourism
Skills
Project management
Timeline
E-Commerce Project Manager
Vinaya
01.2022 - 07.2022
Project Lead
Operations Agency
10.2021 - Current
Head of Logistics and Fulfillment
Elevate E-commerce
09.2020 - 02.2021
Product Manager
Ecco Reisen
09.2016 - 09.2019
Travel Operations Manager
American Star Travel International
02.2015 - 09.2016
Property Management Coordinator
Casa Realty & Investments Inc.
03.2014 - 01.2015
Ain Shams University
Bachelor's Degree from Tourism
01.2014
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