Touqa Yasser
Operations Manager
Cairo
Summary
Detail-oriented team leader with strong organizational skills. Ability to manage multiple projects simultaneously with a high degree of quality and seeking a well-deserved position to unleash given competencies in project management and organization development meeting the organization's strategic goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Project Management Trainer
SaudiSoft.ltd
06.2022 - 07.2022
- Provided full orientation on language industry.
- Explained Localization technicalities, mapping on PM fundamentals.
- Developed core needed interpersonal skills.
- Applied full practical case studies on translation projects.
L&D Operations Manager
Future Group
07.2020 - 12.2021
- Founder of LOCADEMY, E-learning brand that aimed to serve the global language industry, Creating brand identity, vision, mission, and business model canvas.
- Led recruitment and selection process for talent acquisition.
- Managed software developers for building required LMS.
- Led instructional designers' team who transformed complete guidebook content into online self–paced training program.
Business Consultant
Future Group
01.2020 - 06.2020
- Acted as consulting strategic partner to CEO.
- Created Job analysis, Job redesign and Job descriptions.
- Author of the first guidebook in Localization Project Management for entry and intermediate levels.
- Designed complete training program for localization project managers.
- Conducted 15-hours of online live course training to 20 international Project Managers and Account Managers.
Senior Project Manager and Team Lead
Future Trans
01.2019 - 08.2019
- Held full accountability of strategic accounts such as Welocalize
- Managed mega translation projects for global clients such as Amazon.
- Paid high priority to account management for strategic clients.
- Fully led team of 6 project managers through performance monitoring, bi-weekly meetings, progress reports, and periodic appraisals.
- Proactively cooperated with HR department in recruitment & selection of new project managers.
- Conducted PM orientation for the organization's employees.
Project Manager & Acting as Team Lead
Future Trans
01.2018 - 12.2018
- Fully managed translation projects from start to end.
- Attended business partner meetings and conference calls and kick- off meetings with strategic clients.
- Led team of 3 project coordinators through onboarding, monitoring performance, coaching and generating periodic appraisals.
- Maintained healthy relationships with clients; through effective written and spoken communication.
- Established and maintained excellent relationships with global vendors.
- Adopted fast paced and professional attitude towards both internal and external stakeholders.
Project Coordinator
Future Trans
04.2016 - 12.2017
- Managed the completion of localization projects from initiation to completion.
- Developed scope plans, schedules, budgeting, and progress monitor & control.
- Worked closely with language specialists, localization engineers, internal business partners, and external vendors, as well as other departments.
- Proactively engaged in vendors’ selection and allocation.
- Devoted risk analysis considering both preventive and corrective actions to identified risks.
- Established and maintained excellent relationships with clients and all stakeholders.
- Held accountability of service quality by applying final QA, sign-off phase, and client review/feedback implementation.
Project Coordinator Intern
NTG Clarity
Cairo
08.2015 - 09.2015
- Completed full PM training sessions.
- Attended client meetings with project managers.
- Assisted with technical tasks.
Education
MBA - (HR Major)
Arab Academy For Management
Dokki, GZ 01.2020 - 01.2022
Bachelor’s degree - BIS (Business Information Systems)
Helwan University
Az Zamalik, GZ 01.2012 - 01.2016
Skills
Proactive Leadership Skills
Affiliations
- Soft Skills Trainer (2015 - 2017)
- Head of Entrepreneurship Council - 2015 (MOIC)
- Vice President of the Projects Section - 2015 (Three Dos)
- Member in Entrepreneurship Council - 2014 (MOIC)
Certification
Strategic Management (AUC)
Timeline
Project Management Trainer
SaudiSoft.ltd
06.2022 - 07.2022
L&D Operations Manager
Future Group
07.2020 - 12.2021
Business Consultant
Future Group
01.2020 - 06.2020
MBA - (HR Major)
Arab Academy For Management
01.2020 - 01.2022
Senior Project Manager and Team Lead
Future Trans
01.2019 - 08.2019
Project Manager & Acting as Team Lead
Future Trans
01.2018 - 12.2018
PMP Preparation Course (AMIDEAST)
12-2017
Strategic Management (AUC)
06-2017
Project Coordinator
Future Trans
04.2016 - 12.2017
Principles of Marketing (AUC)
02-2016
Project Management Course (AUC)
01-2016
Project Coordinator Intern
NTG Clarity
08.2015 - 09.2015
Bachelor’s degree - BIS (Business Information Systems)
Helwan University
01.2012 - 01.2016
Similar Profiles
Mohamed SalamaMohamed Salama
Regional Sales Manager at Unilever Middle EastRegional Sales Manager at Unilever Middle East
Mohamed KhaledMohamed Khaled
Head Of Sales Management at Midea Electrics EgyptHead Of Sales Management at Midea Electrics Egypt
Karim AyadKarim Ayad
GIS Operations Manager at Citadel Engineering CompanyGIS Operations Manager at Citadel Engineering Company
Khaled KhamesKhaled Khames
General Accounting Supervisor at Egyptian Global Company For Trade & DistributionGeneral Accounting Supervisor at Egyptian Global Company For Trade & Distribution
Denys BushuievDenys Bushuiev
Professor of the Project Management Department at KNUCAProfessor of the Project Management Department at KNUCA