Vera Louis
Cairo
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Business Development - Account Manager
ELSewedy EdTech
Cairo
06.2023 - Current
- Working with executives to implement marketing strategies and open new leads and opportunities
- Analyze the market to identify business opportunities and understand the local business trends
- Prepare agreements, memoranda of understanding, proposals and other institutional agreements with partners, stakeholders and clients
- Build a network of professional business contacts
- Negotiate partnership arrangements and budgets
- Maintain relations with existing industrial partners and establish new partnerships and collaborations
- Assure provision of different services to clients (trainings, assessment, consultancy, etc.)
- Maintain accurate information of stakeholders, clients and partners in database and assist with conducting analysis of proposal development
- Analyze customer feedback data to determine whether customers are satisfied with company services
- Tracking expenses and maintaining the organization budget
- Manage collaboration with existing and new academic partners
- Collaborate with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
- Developed and implemented strategies for achieving business objectives.
- Identified potential customers and developed relationships with them.
- Conducted market research to identify new opportunities for growth and expansion.
- Negotiated contracts with clients and established pricing structures.
- Prepared presentations, proposals, and other materials to support sales efforts.
- Created reports summarizing progress made against targets set by management.
Senior Account Manager
NASCO Insurance Broker
08.2019 - 02.2021
- Managing several accounts in medical and life insurance
- Market analysis for medical and life insurance providers
- Dealing with all insurance companies and providers
- Preparing health care policy and plan to employees and companies and help them choose the coverage that best suits their needs
- Analyze information from relevant reports as well as Assessing overall risk that applicants pose to company
- Assist policyholders in settling claims while offering financial planning services
- Communicate well with diverse groups of people including my company and insurers and brokers
- Prepare insurance reports
- Update and maintain records
- Handle private information in a sensitive and professional manner
- Issuing medical cards for employees and their families
- Keeping records of lost cards and issuing instead
- Managing medical claims and reimbursements
- Preparing annual reports and budgeting
- Preparing TOBs and Utilizations reports.
HR Senior Specialist
AstraZeneca Egypt Pharmaceuticals
01.2017 - 06.2019
- HR Advisory
- Working in Parallel on two systems Workday and HR ServiceNow Handling Egypt and Near East reporting Globally
- Handling all employees queries through Service Now
- Implementing Man-Power Plan
- Design and help implement company policies
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
- Recruitment, on-boarding and Orientation
- Suggest new HR technology solutions to improve day-to-day operations
- Monitor key recruiting metrics, like Diversity, turnover and retention rates
- Employer branding initiatives
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Conduct internal surveys to gather employee feedback
- Determine competitive wage rates and develop or modify compensation plans
- Evaluate employee benefits policies to assess whether they are current, competitive, and legal
- Participates in evaluation and monitoring of training programs to ensure success
- Follows up to ensure training objectives are met
- Training programs
- Identifying training needs by evaluating strengths and weaknesses
- Translating requirements into trainings
- Direct structured learning experiences and monitor their quality results
- Acclimate new hires to the business and conduct orientation sessions
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Recruitment
- Establishing recruiting requirements
- Attracting applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites
- Implementing new employer branding tool (PROXYClick).
HR Specialist
MinaPharm Pharmaceuticals
01.2014 - 01.2016
- Career Development
- Conducting training sessions
- Administering on-the-job training programs
- Evaluating the effectiveness of training programs
- Workforce Planning and Recruitment
- Sourcing the candidate's data through social media ex
- (LinkedIn, Wuzzuf, and Bayt), Employment fairs and different outsourcing companies
- Implementing the organization's recruiting strategy and interviewing applicants
- HR department budget planning & control
- Prepare the HR department expense budget based on the historical data
- Revise & adjust the initial budget with the senior manager till agreed
- Monitor & control the expense aspects
- Orientation
- Orientation to business
- Company policies and procedures
- Explanation of benefit package
- Talent management
- Kept aware with the organization's current and future business strategies
- Identify the key gaps between the talent in place and the talent required
- Plan & design a talent management program.
HR Business Partner
QNB Qatar National Bank
01.2013 - 01.2014
- Career Development
- Responsible for all the bank branches in Heliopolis regarding the career management process and development plans
- Applying assessments to employees and managers
- Applying career committees with top management line
- Handling shifting positions and careers process
- Preparing Reports and memos.
Education
BBA - Business Administration And Management
Canadian International College - CIC
Cairo, Egypt01-2013
Skills
- Employee Engagement
- Diversity and Inclusion
- Organizational Development
- HRIS Software
- Company Policies
- Employee Relations
- Compensation and Benefits
- Business Relationship Management
- Relationship Building
- Market Research
- Account Management
- Staff Training
- SAP and Workday user
Education
Bachelor Degree in Business Administration - Canadian International College (Cape Breton University Canada), High School Degree - Ramses College for Girls
Timeline
Business Development - Account Manager
ELSewedy EdTech
06.2023 - Current
Senior Account Manager
NASCO Insurance Broker
08.2019 - 02.2021
HR Senior Specialist
AstraZeneca Egypt Pharmaceuticals
01.2017 - 06.2019
HR Specialist
MinaPharm Pharmaceuticals
01.2014 - 01.2016
HR Business Partner
QNB Qatar National Bank
01.2013 - 01.2014
BBA - Business Administration And Management
Canadian International College - CIC
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