Overview
Work History
Education
Skills
Timeline
Generic

Viola Adel

Acting As Head Of Customer Service
Cairo,C

Overview

5
5
years of professional experience

Work History

Acting as Head of Customer Service

Fab Bank
01.2024 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Personal Banker

Fab Bank
10.2019 - Current

Managing customer portfolio and achieve monthly target

  • Boosted sales of bank products through effective cross-selling and up-selling techniques.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.

Education

Accounting -

Commerce -english Section
07.2016

Very Good -

Maria Auzilia
Cairo
07.2012

Skills

Problem-Solving

Timeline

Acting as Head of Customer Service

Fab Bank
01.2024 - Current

Personal Banker

Fab Bank
10.2019 - Current

Accounting -

Commerce -english Section

Very Good -

Maria Auzilia
Viola AdelActing As Head Of Customer Service