- SAP System
Wael Gamal
Fleet And Logistic Manager
Cairo
Summary
Meticulous Quality Assurance Manager with (2) years of experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished at meeting long-term financial and quality goals. Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Hardworking Quality Assurance Manager with extensive knowledge of [8] inspections to multitask effectively. Skilled at managing long-term quality goals and day-to-day organization. Successful at forecasting market trends and financial needs.
Overview
42
42
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Sales Representative
AL Mansour For Trading and Distribution Co.
Cairo
12.1999 - 02.2021
Group Fleet and Logistic Manger .Supply Chine
Al Mansour Holding for investment
Cairo
10.2009 - 12.2019
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Created plans and communicated deadlines to complete projects on time.
- Prepared variety of different written communications, reports and documents.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conducted research, gathered information from multiple sources and presented results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed team communications and information for meetings.
Regional Fleet Manager
AL Mansour international for distribution
Cairo & upper Egypt
05.2005 - 10.2009
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Developed new branding initiatives and implemented uniform fleet design to increase brand exposure.
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Completed projects by effectively delegating tasks and overseeing employee performance.
Fleet Purchasing and Maintenance Supervisor
AL Mansour For Trading and Distribution Co.
Cairo
02.2001 - 04.2005
- Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
- Provided guidance to management regarding project bids for onsite improvements.
- Adjusted machine settings to maximize performance and equipment longevity.
- Organized ongoing maintenance schedules to boost system performance.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Supervised [21] employees and scheduled shifts.
Purchasing and Cooling Manger
AL Mansour group for manufacturing and distribution
Cairo and Alex
12.2019 - 01.2021
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Handled [25] calls per day to address customer inquiries and concerns.
- Worked with customers to understand needs and provide excellent service.
- Adhered to social distancing protocols and wore mask or face shield.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Monitored company inventory to keep stock levels and databases updated.
Quality Control and Assurance Manager
AL Mansour Holding for investment
Cairo
01.2021 - Current
- Reported production malfunctions to managers and production supervisors.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Evaluated interactions between associates and customers to assess personnel performance.
- Recorded, analyzed and distributed statistical information.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Monitored staff organization and suggested improvements to daily functionality.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
- Established and tracked quality department goals and objectives.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Education
BBA - Accounting And Business Management
Ain Shams University
Faculty Of Commerce 09.1994 - 05.1997
Skills
- Network development
Accomplishments
- Supervised team of [10] staff members.
- Achieved [14] by completing [5] with accuracy and efficiency.
- Collaborated with team of [5 Dept.] in the development of safety foods project .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
- GPS tracing system
- Risk Management
Additional Information
Working in an appropriate environment within the framework of policies
Certification
- CQM - Certified Quality Manager
Timeline
Quality Control and Assurance Manager
AL Mansour Holding for investment
01.2021 - Current
- CQM - Certified Quality Manager
01-2021
Purchasing and Cooling Manger
AL Mansour group for manufacturing and distribution
12.2019 - 01.2021
Group Fleet and Logistic Manger .Supply Chine
Al Mansour Holding for investment
10.2009 - 12.2019
Regional Fleet Manager
AL Mansour international for distribution
05.2005 - 10.2009
Fleet Purchasing and Maintenance Supervisor
AL Mansour For Trading and Distribution Co.
02.2001 - 04.2005
Sales Representative
AL Mansour For Trading and Distribution Co.
12.1999 - 02.2021
BBA - Accounting And Business Management
Ain Shams University
09.1994 - 05.1997
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