Wael Mahmoud Gouda

• Directed daily hospital operations, ensuring seamless coordination between clinical and non-
• Clinical departments to maintain high-quality patient care.
• • Implemented operational policies, procedures, and compliance standards in line with healthcare
• • Monitored key performance indicators (KPIs), prepared analytical reports, and introduced data-
• • Led quality improvement initiatives, patient safety programs, and risk management strategies to
• • Coordinated with senior leadership on strategic planning, capacity management, and service
Expansionsion projects.
• • Supervised facility management, including maintenance, safety protocols, and emergency

• Establishing the pharmacy department from the scratch (New hospital).
• Creating all medication management and use policies and procedures based on laws, regulations and international standards.
• Establishing IV admixture unit and chemotherapy preparation unit (according to international standards).
• Design the pharmacies infrastructure and furniture (Interior design)
• Creating the pharmacy college student’s practical training program in coordination with university.

OTHER SIDE ROLES IN HOSPITAL OPERATION

• Delegated to lead the daily steering committee on behalf of the Operations Director, ensuring

smooth coordination of hospital-wide initiatives.

• Supervised and monitored the hospital’s preparedness to receive new waves of Libyan patients,

ensuring readiness of resources, staffing, and clinical pathways.

• Actively contributed to hospital operations improvement projects through the daily steering

committee, focusing on:

o Enhancing utilization and conversion ratios from OPD.

o Improving conversion ratios from ER to inpatient admissions.

o Streamlining admission and discharge process turnaround times.

o Strengthening discharge planning for continuity of care.

• Served as a key committee member in preparing the hospital for national and international

accreditations, ensuring compliance with healthcare standards.

• Participated in the evaluation and selection process of the Hospital Information System (HIS),

aligning technology with operational and clinical needs.

• Served on the technical committee responsible for evaluating and selecting winners of the Saudi

German Health Award

• Reviewed pharmacy design drawings and as-built layouts during the construction phase,

implementing modifications to ensure compliance with healthcare standards, operational

efficiency, and regulatory requirements.

• Led the recruitment, selection, and training of pharmacy staff, building a skilled and compliant

workforce.

• Supervised the startup and commissioning of pharmacy services, ensuring readiness for smooth

opening and safe, efficient operations.

• Conducted regular audits and performance evaluations of pharmacy operations, recommending

improvements to enhance compliance, safety, and service quality

• Company Overview: (JCI accredited – Canadian accredited – GAHAR accredited)
• Managing all pharmacy services overall the hospital.
• Supervising and coordinating the drug supply chain process.
• Team Leader of the medication management chapter in all accreditations.
• Establishing IV admixture unit, chemotherapy preparation unit and drug information center.
• Establishing the first electronic medication approval system with Metlife alico over all Egypt.

• Managing all pharmacy services in Cleopatra hospital
• Responsible for the medication management and use over all the hospital.

• Company Overview: (JCI accredited)
• Managing all pharmacies in Elaraby hospitals and factories.
• Implementation of the quality standards of (JCI) in all pharmacies.
• Restructuring of the organization chart of the pharmacy departments in the medical sector.
• Leading the integration project between all pharmacy departments in the medical sector.
• Initiating and establishing of central drug supply chain for all group

• Company Overview: (JCI accredited) (Private tertiary hospital)
• Managing the reallocation and renovation of the new pharmacies (Outpatient – Inpatient)
• Managing the change of the IV admixture service from satellite system into centralized system to cover all hospital with this service with least manpower and resources.

• Company Overview: (JCI accredited) (Private tertiary hospital)
• Managing and follow up of all pharmacy services.
• Team member in the update, the modification and implementation of all pharmacy policies and procedures
• Team member in the planning of establishing the IV admixture service in the hospital.
• Team member in the preparation of the pharmacy to JCI accreditation
• Team member in the preparation of the pharmacy to ISO reaccreditation
• Facilitator of pharmacy and therapeutic committee
• Responsible of pharmacy KPIs

• Company Overview: (JCI accredited) (Private tertiary hospital)
• Training and orientation of many pharmacists
• Member of the pharmacy core team meeting
• In charge of the day shift
• Responsible to put the pharmacist’s roster.

• Company Overview: (Military service)
• In charge of inpatient pharmacy