SQL Server Management Studio
Wael Medhat
Chief Product & Technology Officer (CPTO)
6 October City,GZ
+20 122 5678 617 | +966 57 357 1180 | +1 (929) 754-8536
Summary
As a CTPO (Chief Technology & Product Officer) with 20+ years of experience, I bring a 12-year track record of guiding cross-functional teams in the successful execution of complex, large-scale international IT projects. This leadership is further distinguished by 9+ years of dedicated experience building and implementing sophisticated Health Information Systems (HIS), delivering impactful results across diverse global markets including Malaysia, Ireland, Saudi Arabia, UAE, and Egypt.
Holding both PMP and MBA credentials, I blend C-level strategic vision with a customer-first, data-driven approach. I excel at empowering teams to deliver user-focused solutions that are tightly aligned with business priorities. My strength lies in deconstructing complex user stories to drive tangible improvements in product design and implementation, ensuring technology serves its end-users effectively.
A skilled communicator, I bridge the gap between technical and non-technical stakeholders, building strong relationships to manage change, mitigate risk, and ensure alignment across all project phases.
Overview
22
22
years of professional experience
18
18
Certificates
4
4
years of post-secondary education
2
2
Languages
5
5
Excellent record of achievement in five different countries
Work History
Chief Product & Technology Officer (CPTO)
OSJ
Riyadh
03.2023 - Current
- Optimized software development lifecycle, reducing time-to-market for new products.
- Conducted market research to identify emerging trends and inform product strategy decisions.
- Managed budgets effectively while simultaneously investing in new technologies to maintain a competitive edge within the industry.
- Drove digital transformation initiatives across the organization, modernizing technology infrastructure while enhancing operational efficiency.
Technical Program Managers
OSJ
Riyadh
01.2023 - 03.2023
- Maximized ROI for technology investments through careful analysis of requirements, cost-benefit assessments, and stakeholder input
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues
- Implemented best practices in change management to minimize disruptions during project transitions or scope adjustments
- Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project
- Improved project delivery timeframes through effective backlog management and sprint planning
- Balanced short-term priorities against long-term strategic goals in order to maximize overall product value
- Tracked performance metrics to assess progress toward goals and identify areas for improvement
- Broke project into epics and implementable user stories
- Built trust among team members by encouraging open communication channels, resolving conflicts professionally, and promoting collaboration across functions
- Developed comprehensive roadmaps outlining the strategic direction of products over time
- Managed risks and resolved issues promptly, maintaining project momentum and stakeholder satisfaction
- Enhanced product development by implementing Agile methodologies and practices.
Project Manager
Second Step - Subsidiary of YAS Holding
08.2017 - 12.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Planned, designed, and scheduled phases for large projects
- Identified plans and resources required to meet project goals and objectives
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
- Met project deadlines without sacrificing build quality or workplace safety
- Established effective communication among team members for enhanced collaboration and successful project completion
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
- Provided detailed project status updates to stakeholders and executive management
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Business Consultant
Health Insights
12.2010 - 07.2017
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques
- Evaluated existing business models, identifying areas of improvement to increase revenue generation potential
- Developed complete business plans and operational strategies for new and existing business
- Increased client satisfaction by implementing tailored solutions for their unique business needs
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships
- Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within the organization
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion
- Identified growth opportunities for clients by conducting thorough financial and risk assessments
- Mentored junior consultants, fostering professional development and sharing industry expertise
- Led restructuring of organization internal processes, resulting in improved performance
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals
- Streamlined operational processes with the integration of innovative technologies, reducing overall costs
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts
- Collaborated with cross-functional teams to ensure seamless execution of complex projects while meeting all stakeholders' expectations.
Database Admin
Sheik Zayed Specialized Hospital
10.2009 - 11.2010
- Collaborated with cross-functional teams to design, develop, and implement robust database systems tailored to specific project requirements
- Streamlined data storage and retrieval processes for enhanced efficiency in daily operations
- Optimized database performance by conducting regular system audits and implementing necessary improvements
- Established guidelines for database development projects, streamlining workflows and ensuring timely completion of deliverables
- Implemented backup strategies and disaster recovery plans to safeguard critical business information against potential loss or damage
- Assessed and resolved complex database issues, contributing to improved overall system stability
- Created Standard Operating Procedures (SOPs) for Extract, Transform, Load operations
- Worked closely with business analysts to identify data requirements and translate them into effective database solutions that met both functional and technical specifications
- Integrated various data sources into centralized databases, simplifying data analysis efforts across departments
- Designed data models for complex analysis needs.
Loadmaster
Egypt AIR
10.2008 - 09.2009
- Enhanced cargo loading efficiency by implementing precise weight and balance calculations
- Reduced loading errors through meticulous attention to detail during the preparation of cargo manifests
- Conducted thorough pre-flight inspections to verify proper cargo securement and prevent potential hazards
- Promoted a culture of continuous improvement within the Loadmaster team by actively seeking feedback from stakeholders involved in cargo transportation processes
- Collaborated with flight crews to establish effective communication channels and address any in-flight concerns
- Minimized delays due to equipment malfunctions or maintenance issues through proactive troubleshooting efforts as part of the Loadmaster team's duties
- Participated in ongoing training programs to stay current on industry regulations and best practices
- Streamlined load planning processes for optimized aircraft utilization and reduced downtime
- Maximized cargo capacity by strategically arranging loads according to size, weight, and priority
- Ensured accurate cargo documentation, facilitating smooth customs clearance and timely deliveries.
System Analyst
DRTPC - Cairo University
05.2007 - 09.2008
- Provided technical support for end-users, resolving issues promptly and effectively
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes
- Assessed business requirements to create focused solutions
- Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications
- Conducted comprehensive system analyses to identify areas for improvement and optimization
- Improved system efficiency by analyzing and optimizing software processes
- Collaborated with cross-functional teams to develop system solutions tailored to business needs
- Improved systems with addition of new features and infrastructure
- Enhanced user experience through the implementation of interface updates and usability improvements
- Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
Senior Web Developer
Egypt Webs
08.2005 - 04.2007
- Mentored junior developers, sharing industry best practices and fostering a culture of continuous learning
- Improved website load times by optimizing front-end code and implementing efficient caching strategies
- Enhanced website security by identifying vulnerabilities, applying patches, and regularly updating software components
- Optimized search engine rankings with strategic content updates, metadata enhancements, and structured data implementation
- Developed responsive web designs for seamless user experience across multiple devices and platforms
- Integrated third-party APIs to add valuable functionality and improve overall user satisfaction with web applications
- Reduced server response times by implementing performance-enhancing back-end solutions and database optimizations
- Collaborated with cross-functional teams to ensure timely delivery of high-quality web applications
- Participated in code review sessions to maintain codebase integrity and promote knowledge sharing among team members.
Junior Web Developer
Middle East
12.2003 - 07.2005
- Developed aesthetically pleasing websites through the use of HTML, CSS, and responsive design principles
- Built website interfaces with HTML and CSS
- Utilized version control systems such as Git to maintain organized code repositories and facilitate team collaboration
- Oversaw technical issues and troubleshooting requests to resolve user problems
- Improved user engagement with interactive web elements using JavaScript and jQuery
- Regularly updated personal knowledge in web technologies through continued education courses, conferences, and online resources to stay ahead of industry trends
- Delivered high-quality front-end designs with attention to detail, ensuring seamless user experiences across various devices
- Developed wireframes, site maps, and content inventories for new website designs
- Developed page layouts and navigation tools that met or exceeded user expectations
- Applied knowledge of JavaScript and Object-Oriented Programming to create successful designs
- Identified and resolved website bugs, improving overall performance and user satisfaction rates
- Designed, implemented, and monitored web pages, plugins, and functionality for continuous improvement
- Managed multiple web development projects simultaneously, delivering all tasks on time and exceeding client expectations
- Enhanced site functionality by integrating APIs for social media, e-commerce, and analytics platforms.
Education
Ph.D. - Digital Transformation
VERN' University
Croatia 08.2025 - Current
Ph.D. - Doctor Business Administration
IBAS International Business Academy
Switzerland 08.2025 - Current
MBA - Business Administration and Management
R.B College
Birmingham, UK 05.2024 - 08.2025
Bachelor of Science - Computer Science
Thebes Higher Institute of Management & Information
Cairo, Egypt 09.2000 - 05.2003
Skills
Agile Methodologies
Certification
Interprofessional Healthcare Informatics, University of Minnesota, https://coursera.org/share/aa6f5440deecf38aaffa233074f379ac
Software
SQL Server Reporting Services
SQL Server Reporting Services Power BI
Oracle Database 11g
SAP Crystal Reports
SAP Business Objects Dashboards
SAP Business Objects Analysis
Microsoft Project
Jira
ClickUp
Bitrix24
Adobe Workfront
Wrike
Timeline
Ph.D. - Digital Transformation
VERN' University
08.2025 - Current
Ph.D. - Doctor Business Administration
IBAS International Business Academy
08.2025 - Current
MBA - Business Administration and Management
R.B College
05.2024 - 08.2025
Chief Product & Technology Officer (CPTO)
OSJ
03.2023 - Current
Technical Program Managers
OSJ
01.2023 - 03.2023
Interprofessional Healthcare Informatics, University of Minnesota, https://coursera.org/share/aa6f5440deecf38aaffa233074f379ac
06-2021
Software Product Management Specialization, University of Alberta, https://www.coursera.org/account/accomplishments/verify/L3C9FFQRCDZX
03-2019
Reviews & Metrics for Software Improvements, University of Alberta, https://www.coursera.org/account/accomplishments/verify/4PNPTUTVJBJD
03-2019
Agile Planning for Software Products, University of Alberta, https://www.coursera.org/account/accomplishments/verify/68DCSR5RSYK8
03-2019
Client Needs and Software Requirements, University of Alberta, https://www.coursera.org/account/accomplishments/verify/CHG7T75R9NKT
02-2019
Software Processes and Agile Practices, University of Alberta, https://www.coursera.org/account/accomplishments/verify/YAV6UHXZHD34
02-2019
Introduction to Software Product Management, University of Alberta, https://www.coursera.org/account/accomplishments/verify/4PNPTUTVJBJD
02-2019
Agile Certified Practitioner (PMI-ACP), Attendance Certificate
01-2019
Advanced Business Analytics Specialization, University of Colorado Boulder, https://www.coursera.org/account/accomplishments/verify/78HEE6KXE7BQ
12-2018
Communicating Business Analytics Results, University of Colorado Boulder, https://www.coursera.org/account/accomplishments/verify/JSXSNW8VJ9PG
12-2018
Business Analytics for Decision Making, University of Colorado Boulder, https://www.coursera.org/account/accomplishments/verify/JSXSNW8VJ9PG
12-2018
MTA: Cloud Fundamentals, Microsoft, 15871458
05-2018
Introduction to Data Analytics for Business, University of Colorado Boulder, https://www.coursera.org/account/accomplishments/verify/D278SG2EE6JR
02-2018
Project Manager
Second Step - Subsidiary of YAS Holding
08.2017 - 12.2023
PMP, Attendance Certificate
06-2013
Business Consultant
Health Insights
12.2010 - 07.2017
IBM Certified Development Professional
10-2010
IBM Certified Associate Developer
09-2010
Database Admin
Sheik Zayed Specialized Hospital
10.2009 - 11.2010
Loadmaster
Egypt AIR
10.2008 - 09.2009
System Analyst
DRTPC - Cairo University
05.2007 - 09.2008
Soft Skills- DALE CARNEGIE
05-2006
Senior Web Developer
Egypt Webs
08.2005 - 04.2007
SCO Unix Ware 7 System Administrator
01-2005
Junior Web Developer
Middle East
12.2003 - 07.2005
Bachelor of Science - Computer Science
Thebes Higher Institute of Management & Information
09.2000 - 05.2003
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsPersonal Information
- Date of Birth: 8/11/1979
- Nationality: Egyptian
- Marital Status: Married
Professional Experience
Oracle
- Oracle J Developer 11.1.10
- Oracle Database 11g
- Oracle E-Business Suite r12
IBM
- IBM WebSphere Studio Application Developer 5.1
- IBM WebSphere Application Server, Version 5.6
- IBM WebSphere Commerce 5.6
- IBM DB2 UDB 8.1
- Maximo Asset Management version 7.6
Microsoft SQL Server
- Microsoft SQL Server Reporting Services Power BI
- Microsoft SQL Server Reporting Services
SAP
- SAP Crystal Reports
- SAP Business Objects Dashboards
- SAP Business Objects Analysis
- SAP Business Objects Explorer
Programming Language
- Java
- C#
Personal Information
- Date of Birth: 08/11/79
- Nationality: Egyptian
- Marital Status: Married
Military Status
Exempted
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Chief technology officer
Co-founder
Project Manager
Product owner