Wagih Amr Elzomor
Sheikh Zayed
Summary
Dynamic and results-driven professional with a Bachelor’s degree in Business (Marketing) and hands-on experience in banking, customer service, and digital marketing. Skilled in financial operations, client management, and digital tools, with a strong command of English and Arabic. Proven ability to adapt to fast-paced environments, deliver exceptional service, and contribute to organizational success. Eager to leverage my skills and experience in a challenging role to drive growth and innovation.
Overview
4
4
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Teller
Western Union
Cairo, Cairo Governorate
03.2024 - Current
- Process financial transactions such as withdrawals, deposits, and money transfers accurately and efficiently.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Ensure compliance with company policies and regulatory requirements.
- Maintain accurate records of transactions and balance cash drawers daily.
- Promote Western Union services to clients and assist in achieving sales targets.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Treasury Intern
Misr Bank
Giza
06.2022 - 08.2022
- Assisted in managing the bank’s liquidity and cash flow operations.
- Prepared daily financial reports and reconciled discrepancies.
- Supported the treasury team in executing financial transactions and maintaining records.
- Conducted market research and analysis to support decision-making processes.
- Gained hands-on experience in financial instruments and risk management..
Education
Bachelor of Business - Marketing
Arab Academy For Science, Faculty of Business
Cairo, C01.2023
American Diploma -
Brilliance International School
Cairo, C01.2019
Skills
Certification
Digital Marketing - ICT Hub - February 2024 - March 2024
PERSONAL DATA
- Nationality: Egyptian
- Date of Birth: March 22, 2001
- Marital Status: Single
- Military Status: Exempted until age 29
Timeline
Teller
Western Union
03.2024 - Current
Treasury Intern
Misr Bank
06.2022 - 08.2022
Bachelor of Business - Marketing
Arab Academy For Science, Faculty of Business
American Diploma -
Brilliance International School