Wagih Amr Elzomor
Sheikh Zayed
Summary
Dynamic and results-driven professional with a Bachelor’s degree in Business (Marketing) and hands-on experience in banking, customer service, and digital marketing. Skilled in financial operations, client management, and digital tools, with a strong command of English and Arabic. Proven ability to adapt to fast-paced environments, deliver exceptional service, and contribute to organizational success. Eager to leverage my skills and experience in a challenging role to drive growth and innovation.
Overview
4
4
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Teller
Western Union
Cairo, Cairo Governorate
03.2024 - Current
- Process financial transactions such as withdrawals, deposits, and money transfers accurately and efficiently.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Ensure compliance with company policies and regulatory requirements.
- Maintain accurate records of transactions and balance cash drawers daily.
- Promote Western Union services to clients and assist in achieving sales targets.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Treasury Intern
Misr Bank
Giza
06.2022 - 08.2022
- Assisted in managing the bank’s liquidity and cash flow operations.
- Prepared daily financial reports and reconciled discrepancies.
- Supported the treasury team in executing financial transactions and maintaining records.
- Conducted market research and analysis to support decision-making processes.
- Gained hands-on experience in financial instruments and risk management..
Education
Bachelor of Business - Marketing
Arab Academy For Science, Faculty of Business
Cairo, C01.2023
American Diploma -
Brilliance International School
Cairo, C01.2019
Skills
Proficient in Microsoft Office (Word, PowerPoint, Excel)
Skilled in Adobe Photoshop, InDesign, and Illustrator
Social media marketing
Email marketing campaigns
Social media tools
Market research and analysis
Graphic design
Customer service
Certification
Digital Marketing - ICT Hub - February 2024 - March 2024
PERSONAL DATA
- Nationality: Egyptian
- Date of Birth: March 22, 2001
- Marital Status: Single
- Military Status: Exempted until age 29
Timeline
Teller
Western Union
03.2024 - Current
Treasury Intern
Misr Bank
06.2022 - 08.2022
Bachelor of Business - Marketing
Arab Academy For Science, Faculty of Business
American Diploma -
Brilliance International School