Wahid Anwar
Tour Guide
Alexandria
Summary
A highly motivated and skilled professional with over 3 years of experience in tourism as a tour guide in Sharm El-Sheikh city, proficient in multiple languages including Arabic (mother language), Italian, English, and Russian. Strong communication skills and ability to work well in a team. Seeking a challenging position to further improve my language skills.
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Egypt with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Egypt history, architecture and events. Influential tour guide offering more than 3 years of experience in presenting to large groups of people. Imaginative and entertaining with education and training in Sharm El-Sheikh.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Tour Guide, Transfer Guide, Excursions Vendor, and
Domina Coral Bay Hotel
Sharm El-Sheikh
08.2018 - 10.2021
- Guided groups of up to 90 people on scheduled tours.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Built personal relationships with guests to promote positive experiences.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Conducted tours and excursions for international and domestic tourists.
- Coordinated with hotels and transportation providers to ensure smooth tour operations.
- Provided excellent customer service and ensured customer satisfaction.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
Vendor and Snorkeling Guide
Queen sharm hotel
Sharm El-Sheikh
06.2017 - 08.2018
- Reconciled inventory and customer orders regularly to monitor product availability.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Conducted snorkeling tours for international and domestic tourists.
- Provided excellent customer service and ensured customer satisfaction.
- Assisted in tour operations and coordination.
- Built and maintained strong relationships with wholesalers.
- Responded to customer issues promptly to build strong professional relationships.
- Met sales goals by offering excellent customer service.
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Waiter
Sheraton Hotel
Sharm El-Sheilh
03.2017 - 05.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Appliance Technician
freelancer
Alexandria
11.2016 - 02.2017
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Worked on the maintenance and repair of machinery and equipment in a textile factory
- Conducted electrical installations and repairs as needed
Electrician Technician
Filmar Textail
Alexandria
07.2016 - 11.2016
- Communicated with new and existing customers to discuss needs and explain how specific products and services could resolve problems and achieve goals.
- Performed electrical system installation of conduit, wire, power distribution and motor controls.
- Monitored equipment and provided inventory control measures.
- Repaired and maintained home appliances such as refrigerators, washing machines, and air conditioners.
- Managed inventory and supplies .
Education
High School Diploma -
Don Bosco
Alexandria, Egypt 03.2013 - 06.2016
Skills
Tourism management
Additional Information
Frequented and served in Egyptian Armed Forces from April 2021 until August 2023.
Timeline
Tour Guide, Transfer Guide, Excursions Vendor, and
Domina Coral Bay Hotel
08.2018 - 10.2021
Vendor and Snorkeling Guide
Queen sharm hotel
06.2017 - 08.2018
Waiter
Sheraton Hotel
03.2017 - 05.2017
Appliance Technician
freelancer
11.2016 - 02.2017
Electrician Technician
Filmar Textail
07.2016 - 11.2016
High School Diploma -
Don Bosco
03.2013 - 06.2016
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