Walaa Essam Hassan
Cairo,C
Summary
Motivated Human Resources Specialist offering 3 years of experience promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software.
Overview
9
9
years of professional experience
Work History
Human Resources Specialist
Intercontinental Cairo City Stars Hotels
Cairo
03.2021 - Current
- Administrate the internal transfers/promotions full cycle and assure the approval of the necessary documentations respecting the timeframe in order to ensure smooth operations
- Follow up assigned job posting process through different recruitment sources, social media networks & job portals (e.g
- LinkedIn) to identify potential applicants to fulfill staffing needs
- Screen candidates’ resumes and job applications in order to ensure efficient initial filtration process
- Maintain and update a comprehensive database of potential candidates to satisfy Beltone in advance staffing needs
- Conduct HR interviews for the internal and external candidates to analyze candidate experience and obtain information on work history, training, education, or job skills
- Contact job applicants to inform them of the status of their applications in every phase to ensure professional recruitment process and professional employer image
- Coordinate and arrange the technical interviews between the candidates and the hiring managers to insure smooth operations
- Follow up with the accepted candidates to inform their starting date and to ensure preparing hiring documents
- Ensure the accurate records and document concerning all phases of the recruitment process including number of applicants and filtration during every phase and interviews results (accepted/rejected/waiting, etc...)
- Cooperate in all activities, projects and communications related to “Employer Branding” to promote excellent employer image.
- Drafted offer letters and employment contracts according to company guidelines.
- Collaborated with department heads to develop succession plans for key positions within the organization.
- Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
- Facilitated exit interviews upon termination of employment to gather feedback regarding overall experience working at the company.
Senior Ticketing Consult
Family Tours
04.2015 - 03.2021
- Handle Airline reservations
- Resolve passenger booking issues
- Arrange & reserve Private Tours all over Egypt
- Follow up payments
- Maintain excellent relations with clients and provide support and assistance
- Ensuring that all travel requirements are handled efficiency
- Provide Car Services.
Education
Human Resource Management -
HRCI
HELIOPLES 01-2020
Bachelor of Accountancy - Accounting
Ain Shams University
06-2013
Skills
- Communication skills
- Skilled in processing resolution
- Observant
- Calm in hard situations
- Report writer and analyst
- Talent Management
- Pre-Employment Screening
- Personnel Engagement
- Training Development
- HR Program Development
- Staff Management
- Recruiting
- Talent Acquisition
- Personnel Recruitment
- HRIS Applications Proficient
- Employee Onboarding
- Data Evaluation
- Recruitment
- Event Management
- HR Information Systems
- HR Services
Languages
English
First Language
References
References available upon request.
Timeline
Human Resources Specialist
Intercontinental Cairo City Stars Hotels
03.2021 - Current
Senior Ticketing Consult
Family Tours
04.2015 - 03.2021
Human Resource Management -
HRCI
Bachelor of Accountancy - Accounting
Ain Shams University
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