Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Walaa Essam Hassan

Walaa Essam Hassan

Cairo,C

Summary

Motivated Human Resources Specialist offering 3 years of experience promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software.

Overview

9
9
years of professional experience

Work History

Human Resources Specialist

Intercontinental Cairo City Stars Hotels
Cairo
03.2021 - Current
  • Administrate the internal transfers/promotions full cycle and assure the approval of the necessary documentations respecting the timeframe in order to ensure smooth operations
  • Follow up assigned job posting process through different recruitment sources, social media networks & job portals (e.g
  • LinkedIn) to identify potential applicants to fulfill staffing needs
  • Screen candidates’ resumes and job applications in order to ensure efficient initial filtration process
  • Maintain and update a comprehensive database of potential candidates to satisfy Beltone in advance staffing needs
  • Conduct HR interviews for the internal and external candidates to analyze candidate experience and obtain information on work history, training, education, or job skills
  • Contact job applicants to inform them of the status of their applications in every phase to ensure professional recruitment process and professional employer image
  • Coordinate and arrange the technical interviews between the candidates and the hiring managers to insure smooth operations
  • Follow up with the accepted candidates to inform their starting date and to ensure preparing hiring documents
  • Ensure the accurate records and document concerning all phases of the recruitment process including number of applicants and filtration during every phase and interviews results (accepted/rejected/waiting, etc...)
  • Cooperate in all activities, projects and communications related to “Employer Branding” to promote excellent employer image.
  • Drafted offer letters and employment contracts according to company guidelines.
  • Collaborated with department heads to develop succession plans for key positions within the organization.
  • Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
  • Facilitated exit interviews upon termination of employment to gather feedback regarding overall experience working at the company.

Senior Ticketing Consult

Family Tours
04.2015 - 03.2021
  • Handle Airline reservations
  • Resolve passenger booking issues
  • Arrange & reserve Private Tours all over Egypt
  • Follow up payments
  • Maintain excellent relations with clients and provide support and assistance
  • Ensuring that all travel requirements are handled efficiency
  • Provide Car Services.

Education

Human Resource Management -

HRCI
HELIOPLES
01-2020

Bachelor of Accountancy - Accounting

Ain Shams University
06-2013

Skills

  • Communication skills
  • Skilled in processing resolution
  • Observant
  • Calm in hard situations
  • Report writer and analyst
  • Talent Management
  • Pre-Employment Screening
  • Personnel Engagement
  • Training Development
  • HR Program Development
  • Staff Management
  • Recruiting
  • Talent Acquisition
  • Personnel Recruitment
  • HRIS Applications Proficient
  • Employee Onboarding
  • Data Evaluation
  • Recruitment
  • Event Management
  • HR Information Systems
  • HR Services

Languages

English
First Language

References

References available upon request.

Timeline

Human Resources Specialist

Intercontinental Cairo City Stars Hotels
03.2021 - Current

Senior Ticketing Consult

Family Tours
04.2015 - 03.2021

Human Resource Management -

HRCI

Bachelor of Accountancy - Accounting

Ain Shams University

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Walaa Essam Hassan