Walaa Zahir
Flight Attendant
Cairo
Summary
I strive to expand my knowledge in aviation field, as well as gain more experience while developing myself and my skills. And also talented Medical Scribe trained in CPT and ICD-10 coding. Desiring to apply deep knowledge of healthcare operations to dynamic new role at Riyadh Air. Hardworking Medical Scribe well-versed in medical terminology and specialty support. Competent and focused professional with expertise in updating charts and submitting paperwork. Offering [+1] years of related experience.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Medical Typist
Al-Tahra radiology center
Faiysal
04.2022 - Current
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
- Processed paperwork such as discharges and transportation orders to coordinate patient movements.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Entered transcribed materials into electronic health records system.
- Translated medical jargon into correct terminology.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Attended training associated with role to improve skills and boost speed.
Customer Service Agent
Exceed
Naser City
08.2020 - 05.2021
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Communicated with clients regarding account services, statements, and balances.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Science - Management Information Systems
Delta University For Science And Technelogy
Mansoura 06.2016 - 11.2020
Skills
Customer satisfaction
undefinedCertification
Certified [First aid member], [The Egyptian Red Crescent] - [3 days]
Timeline
Certified [First aid member], [The Egyptian Red Crescent] - [3 days]
02-2023
Medical Typist
Al-Tahra radiology center
04.2022 - Current
Customer Service Agent
Exceed
08.2020 - 05.2021
Bachelor of Science - Management Information Systems
Delta University For Science And Technelogy
06.2016 - 11.2020
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