Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic, and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Bold ٍRoutes
Cairo
12.2023 - Current
Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Intervened in difficult customer situations to resolve issues quickly and efficiently.
Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Owner
Pietra Realestate Brokerage And Developments
Cairo
03.2022 - 12.2023
Maintained relationships with existing clients by providing superior customer service.
Managed daily operations of business, including hiring and training staff.
Oversaw budgeting and financial management.
Provided direction and guidance to employees.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Developed strategic plans to increase profitability and efficiency.
Developed and implemented successful sales strategies to meet business goals.
Hired and trained new department managers to increase team oversight and productivity.
Property Consultant
X-Estate Brokerage
Cairo
02.2021 - 03.2022
Scheduled appointments with clients to discuss their specific needs in a property purchase or lease agreement.
Helped investors and direct buyers make appropriate decisions based on relevant information.
Handled customer inquiries regarding available listings, pricing, financing options.
Provided advice and assistance to customers regarding property purchases and sales.
Education
BBA - Entrepreneurship
Moscow University of Dubai
United Arab Emirates
09-2020
Skills
Order Management
Sales team assistance
Report writing and budgeting
Sales Coaching
Sales team oversight
Proposal Development
Sales strategy development
Training staff
Database Management
Cold-calling
Management Support
Brand Promotion
Inventory Oversight
Pipeline Management
Client acquisition
Sales expertise
Analyzing data
Timeline
Sales Supervisor
Bold ٍRoutes
12.2023 - Current
Owner
Pietra Realestate Brokerage And Developments
03.2022 - 12.2023
Property Consultant
X-Estate Brokerage
02.2021 - 03.2022
BBA - Entrepreneurship
Moscow University of Dubai
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