Weam Atef Ahmed Younis

• Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Analyzing, reviewing , collecting all projects materials and details .
• Approve all project’s materials from consultant after review them.
• Tracking project progress and out materials from storehouse.
• Managing and reviewing vendors to achieve project goals.
• Tracking project and team member performance closely to quickly intervene in mistakes or delays.
• Facilitate workshops to collect project requirements and user feedback.
• Providing technical support in both on-site and telephone consultations.

• Responsibility for coordination and tactical management of all technical activities on assigned projects.
• Kickoff meetings with the stakeholders to coordinate the activities of the project.
• Review all high level deliverables across projects; ensures the requirements of the Contract are being satisfied.
• Plans, schedules, conducts, and coordinates assigned engineering work; monitors work for compliance to applicable codes, accepted engineering practices, ensures effective communication and coordination on assigned projects between all disciplines and all other project participants.
• plan, direct and coordinate the development of new, processes or offerings.
• Upgrade the plan of development for project.
• Support and carry on the employee to developing them self.
• Ensure accurate invoicing, and monitors receivables for all projects under his/her direction.
• Analyze profitability, revenue, margins, bill rates and utilization across projects.
  
  

• Coordinate and support teams in all technical problem, check the status for all teams one by one, check the job’s materials for each team before sending them out.
• Entered data, generated reports, and produced tracking documents.
• Coached employees through day-to-day work and complex problems.
• Collect and organized materials to support operations.
• Used job-related software to draft and finalize written correspondence and documentation.

• Field Maintenance of orange Mobile Networks Across Egypt by installation equipment ( Nokia ).
• Reporting & Escalating Network Sites Problems.
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Undertake data network fault investigations in local and wide area environments using information from multiple sources.
• Work in nokia orange project ( 2G,3G, LTE band ).

Project :

Orange Project.

• New site .
• Upgrade 2G, 3G , LTE band in orange sites.
• Install new equipment ( Swap Project ) exchange Motorola equipment to nokia equipment.

Etisalat Project.

• Upgrade sites.
• Swap project.

• Field Maintenance of orange Mobile Networks Across Egypt by installation equipment ( Nokia ).
• Reporting & Escalating Network Sites Problems.
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Undertake data network fault investigations in local and wide area environments using information from multiple sources.
• Work in nokia orange project ( 2G,3G, LTE band ).

Project :

Orange Project.

• New site .
• Upgrade 2G, 3G , LTE band in orange sites.
• Install new equipment ( Swap Project ) exchange Motorola equipment to nokia equipment.

Technical Support Agent for Etisalat Emirates Project.
• Maintaining a positive, empathetic and professional attitude toward customers always.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer supporting