ESLAM ABDELRAZEK MOHAMED ELSAYED
Heliopolis
Summary
Dynamic and results-oriented IT & Training Manager with over 18 years of experience in training program development, international certifications, software development, systems administration, and technical instruction. Demonstrated success in leading organizational training strategy, managing high-level IT operations, and designing learning experiences tailored to both corporate and academic environments. Passionate about driving continuous learning and development through innovative, tech-driven solutions. Experienced in building and maintaining critical digital systems that streamline certification and testing processes. Also experienced in industrial software modernization and embedded systems consulting.
Professional consultant with track record of providing valuable insights and strategic solutions to diverse clients. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration and adapting to dynamic environments, ensuring project success and client satisfaction.
Overview
18
18
years of professional experience
Work History
Head of Training – Computer Services Center
Arab Academy for Science and Technology and Maritime Transport
01.2021 - Current
- Designed and implemented the institution’s training strategy aligned with organizational objectives.
- Identified workforce skill gaps and developed targeted training programs.
- Managed the training budget, resources, and team of trainers and instructional designers.
- Oversaw international certifications and testing services (Prometric, Pearson VUE).
- Measure training effectiveness using KPIs and feedback loops for continuous improvement.
- Reported training impact and ROI to executive leadership.
- Developed and currently maintain the main web application for managing ICDL certificate training, testing, certificate tracking, and recommendation letters.
- Digitized the college admissions testing process, reducing resource usage by 80% and increasing admissions volume by 20%.
- Continuously update and enhance both systems to meet evolving institutional needs and standards.
- Participated in an internal workshop on Organizational Agility, enhancing leadership adaptability and team responsiveness to change.
- Collaborate with academic staff to support research integrity through Turnitin, assisting in plagiarism detection, paraphrasing, and training students on proper citation practices.
Freelance Consultant
Oil Services Company
01.2016 - Current
- Collaborated with an oil services company to modernize outdated data logging systems.
- Conducted reverse engineering of legacy software and hardware for system updates.
- Designed and implemented embedded systems for industrial data acquisition.
- Advised on procurement of new data processing units and sensors.
- Contributed to modernization of field operations and data management through advanced software solutions.
- Freelance/Part-time
- Modernized legacy data logging systems for an oil services company through reverse engineering and embedded systems design, enhancing reliability and enabling future scalability.
Training & Development Supervisor
Arab Academy for Science and Technology and Maritime Transport
01.2007 - 01.2021
- Developed innovative learning methods including e-learning, coaching, and shadowing.
- Led external training initiatives for corporate clients.
- Managed training databases and contractual relationships with third-party providers.
- Implemented quality assurance controls and reduced training absenteeism.
- Supervised international testing centers and introduced new certification paths.
- Participated in budgeting and planning for workforce development.
- Managed new employee orientation training process for more than 10 employees each year.
- Reduced costs associated with external training providers by developing in-house expertise across key competencies.
Education
MBA - Buisness
Arab Academy For Science And Technology
Cairo, Egypt01.2025
Postgraduate Diploma - Project Management
Arab Academy For Science And Technology
Cairo, Egypt01.2019
Postgraduate Diploma - Computer Science
Arab Academy For Science And Technology
Cairo, Egypt01.2016
Bachelor of Science - Computer Engineering
Arab Academy For Science And Technology
Alexandria, Egypt01.2004
High School Certificate -
EBS (El Nasr Boys School)
Alexandria, Egypt01.1999
Skills
- Strategic Training Development
- Team leadership & development
- Analytical thinking
- Strategic planning
- Problem-solving
- Attention to detail
Languages
- Arabic: Native
- English: Advanced (TOEFL Certified)
- Russian: Basic
Timeline
Head of Training – Computer Services Center
Arab Academy for Science and Technology and Maritime Transport
01.2021 - Current
Freelance Consultant
Oil Services Company
01.2016 - Current
Training & Development Supervisor
Arab Academy for Science and Technology and Maritime Transport
01.2007 - 01.2021
MBA - Buisness
Arab Academy For Science And Technology
Postgraduate Diploma - Project Management
Arab Academy For Science And Technology
Postgraduate Diploma - Computer Science
Arab Academy For Science And Technology
Bachelor of Science - Computer Engineering
Arab Academy For Science And Technology
High School Certificate -
EBS (El Nasr Boys School)
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