WESSAM ELMENSHAWY
Sales Consultant
Giza
Summary
Detail-oriented retail vehicles Sales Consultant aiming to leverage 4 years of team development and client retention support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Certified Sales Consultant
Mercedes-Benz - Star National Automotive – NATCO
2023.04 - Current
- Well targeted and continuous planning of acquisition of new customers
- Guaranteeing professional level of product presentation of Mercedes-Benz vehicles and highlighting features, benefits, and value propositions.
- Organizing and carrying out test drives and evaluating results
- Streamlined sales processes for increased efficiency by implementing CRM tools and tracking systems for better organization and reporting capabilities.
- Supervising all Process up to vehicle delivery
- Regular customer follow up and recording customer satisfaction and initiate relevant measures.
- Managing multiple simultaneous accounts effectively to ensure timely follow-ups and consistent communication with all clients.
- Negotiating favorable pricing for customers while maintaining company profit margins through skilled contract discussions.
- Maximized revenue by upselling additional products, trade in services, service packages, protection and extended warranties to customers during sales process.
- Mar2020 applications contact person representing SNA with PIXCOM (Company responsible of operating Showroom and Service Centre system)
Certified Product Expert
Mercedes-Benz - Star National Automotive – NATCO
2020.12 - 2023.03
- Demonstration of particular equipment, its function and its operation to customers by guiding them clearly and in inspiring way.
- Preparation and execution of multiple vehicles handover and Test Drives daily.
- Organizing training sessions for team members, enhancing their expertise in relevant product offerings and industry standards.
Education
MBA - Global Management
ESLSCA University
Egypt 2021.05 - 2024.05
Bachelor of Science - Mechatronics Engineering
Nile University
Egypt 2014.02 - 2019.02
IGSCE -
Smart International School
Egpt 2010.06 - 2013.06
Skills
Sales Presentations
Customer Segmentation
Objection handling
Product presentation
Continuous Improvement
Team Cooperation
Team Collaboration
Strong Communication and Interpersonal Skills
Certification
Certified Mercedes-Benz Sales Consultant
Accomplishments
- 4th place in Mercedes-Benz Best Sales consultant in Egypt 2023.
Soft Skills
- Autoline(Sales and Sales Operations)
- Microsoft
- Matlab
- C scripting language
- Python scripting language
- Autodesk Solidworks
Timeline
Certified Mercedes-Benz Sales Consultant
2024-04
Certified Mercedes-Benz EQ Sales Consultant
2023-07
Certified Sales Consultant
Mercedes-Benz - Star National Automotive – NATCO
2023.04 - Current
Certified Mercedes-Benz Product Expert
2023-02
MBA - Global Management
ESLSCA University
2021.05 - 2024.05
Certified Product Expert
Mercedes-Benz - Star National Automotive – NATCO
2020.12 - 2023.03
Certified in Aircraft Maintenance at the Egyptian Aviation Academy
2019-10
Bachelor of Science - Mechatronics Engineering
Nile University
2014.02 - 2019.02
IGSCE -
Smart International School
2010.06 - 2013.06
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