WESSAM GOUDA

Manage day-to-day operational and budget aspects of projects

• Collect and analyze data to develop insights and recommendations for business decisions
• Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
• Collaborate with all unit teams to understand business needs and requirements for reporting and analysis
• Create reports and work with technical team on developing tools to automate process and required reports
• Coordinating with HR team to complete tutors’ hiring process
• Coordinating with IT and Technical support team and make sure that our applications function well
• Organizing reports, invoices, contracts, and other financial files for easy access
• Handling tutors complains through phone or 1:1 meetings
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Define target needed devices and coordinate with procurement team till purchasing stage based on project needs
• Responsible for ensuring that we have needed iPads, Tablets, mobiles and any other needed technical devices in stock
• Coordinate between tutors, procurement team and technical team till needed technical devices are delivered to tutors
• Creating tutors’ monthly and annual bills
• Coordinating with Finance team to make sure that all invoices are paid
• Monitoring tutors’ progress and prepare monthly performance report
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
• Negotiate contracts with HR and Tutors, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Analyzed project performance data to identify areas of improvement.

• Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures
• Take minutes of meetings, ensuring accurate documentation of discussions and action items, leading to improved decision-making and follow-up
• Ensure that projects deadlines are met
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project
• Assess project risks and issues and provide solutions where applicable
• Onboard newly hired staff members or freelancers and coach them on task prioritization
• Act as point of contact with all freelancers and communicate project status to all participants
• Ensure standards and requirements are met through conducting quality assurance reports
• Monitor project progress and handle any issues that arise

• Negotiated contracts and costs with freelancers to secure cost-effective services and materials, positively impacting budget adherence
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones
• Increased Management satisfaction by providing comprehensive daily and weekly project updates and forecasts
• Coordination between curation team, Copy Editors and, Illustrators and Technical team
• Coordination with software developers and designers to help create and optimize content creation and solve any technical issues
• Monitor teams performance, providing regular feedback and conducting performance evaluation

• Ensure that files are ready to enter workflow.
• Update translation projects reports.
• Facilitate assignment of new files according to instructions of team leaders.
• Act as a liaison between translation team and freelance translators and reviewers, in terms of assigning files, following-up on submissions and deadlines, and monitoring performance and productivity.
• Preparing timely reports on freelancers’ productivity and finalizing invoices on time.

• Facilitate communication between HQ in KSA and freelancers worldwide
• Prepare and assign files and tasks to translators based on availability and planned schedule
• Acting as main focal point between project manager or project owner and assigned translators (freelancers)
• Monitoring translators’ productivity
• Managing and preparing productivity reports on daily basis
• Reviewing performance and communicating it to project owner or project manager
• Review freelancers’ payments before submission
• Facilitate communication with team and handling daily operations.

Qualifying new leads and identifying opportunities

• Communicate with professional authors on daily bases to explain our service and convince them to use it to publish their researches
• Working with Editors, Authors, Reviewers, and Editorial Boards to ensure having an agreeable experience working with us
• Invite/remind Lead Guest Editors to submit Special Issues (Call-for-Papers) in our journals
• Follow up with Guest Editorial team to finalize their proposals (e.g
• Ensuring that all included items of proposal fit within our style like, editorial team structure, timelines, etc.) Contact Editorial Board Members of journals to get their feedback on special issues proposals
• Conveying Board Members ‘decision to Guest Editorial team
• Coordinate with online team to post approved CFP
• Supervise and train new team members.

· Translating Company System and Business Courses materials “English\Arabic” and “Arabic\English”