Yara El-Haddad
Alexandria
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Motiva Advertising
10.2023 - Current
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Streamlined internal processes for better efficiency in account management tasks.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Account Manager
BlueOcean Creative
01.2022 - 09.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Managed full on ground and live streaming events (such as: CCCPA – Aswan Forum III, FSD Africa, Dubai Developments - Obsidier New Capital) starting from sending the pitching proposal till executing the whole event. Collected together all the project details and delegated tasks to the team members to guarantee the highest level of delivering the best experience to the clients during the project’s journey.
- Created and developed full presentations for office engaging activities, employees and managers giveaways office branding projects and products’ packaging projects for top level clients (such as: Unilever, Ekaterra, Al-Forat Developments)
PR & Content Specialist
Techne
08.2020 - 05.2021
- Orchestrated projects by identifying plans and resources required to meet project goals and objectives by setting realistic timelines, checkpoints and budget constraints.
- Outreached to potential speakers, briefed them on the event and handled their data, starting from receiving them to supervising on announcing them on social media and updating the speakers with the weekly newsletters.
- Tailoring the event's full program (lectures and workshops) along with the event's full logistical plan.
- Enhanced content quality by conducting thorough research and factchecking.
Account Manager
Markade Advertising Agency
06.2020 - 01.2021
- Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
- Built and strengthened long-lasting client relationships through accurate price quotes, customer-centric terms, consultative selling, and effective customer solutions.
(Clients ex. Unilever, Flat6Labs, INSCA)
Account Executive
Markade Advertising Agency
10.2019 - 06.2020
- Exceeded sales target plans consistently by identifying new business opportunities and creating customized solutions for clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Events Coordinator
Oventure
04.2019 - 09.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance for an on-site team of 70+, including caterers, audio-visual technicians, and facility management team.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, communications, schedule creation, budget administration and rehearsal, day of event coordination and fast troubleshooting any issue.
Education
Construction & Architecture
Faculty Of Engineering, Alexandria University
Alexandria, Egypt2018
High School Diploma -
Pioneers American School
Alexandria, Egypt2013
Skills
- Needs analysis
- Campaign execution
- Lead Development
- Territory Management
- Client Relationship Management
- Project Management
- Report Writing
- Trend forecasting
Languages
English
Native or Bilingual
French
Professional Working
Arabic
Native or Bilingual
Certification
- Certified professional radio presenter from Radio 90s FM.
- Basics and Advanced workshop in preparing and presenting radio programs, Voice over and dubbing art at Radio 90s FM.
- 3D Max essentials and advance course.
- Autodesk Revit Architecture essentials and advanced
Timeline
Account Manager
Motiva Advertising
10.2023 - Current
Account Manager
BlueOcean Creative
01.2022 - 09.2022
PR & Content Specialist
Techne
08.2020 - 05.2021
Account Manager
Markade Advertising Agency
06.2020 - 01.2021
Account Executive
Markade Advertising Agency
10.2019 - 06.2020
Events Coordinator
Oventure
04.2019 - 09.2019
Construction & Architecture
Faculty Of Engineering, Alexandria University
High School Diploma -
Pioneers American School
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