Yara Haitham El-Ebiary
Account Manager
Cairo
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
2025
2025
years of professional experience
Work History
Account Manager
AWstreams Digital Marketing Agency
6 2021 - Current
- Building relationships with clients
- Acting as the client's representative in the agency to ensure a high customer experience
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Being the focal point of contact and build long-term relationships with clients
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Deliver clear required briefs and collaborating with internal departments to facilitate the client's needs
- Working closely with the internal team for creating digital campaigns and executing strategic campaigns
- Working on establish a website design and content from scratch and handling the developer for designing and building the interface
- Accounts Handled: IWAN Developments, Careem Ride Hailing, Elmikaneeky Bosch (Car Servicing Company), Lassa Tyres (GB Auto), Yokohama Tyres (GB Auto), GB Academy, GB Logistics, GB Auto Rental, Aeropostale, Dandy Mega Mall, Empire State Developments, Biscato for Food Industries, Radiance Medical Center, New Generation Developments, Cyan Ras Sudr, Realpals Investment, MG Developments, Xpay - Providing cashless solutions
- Projects Handled: Elnour Trading co
- (Company profile), Alpha Finance - Working on the Company Profile and establishing the website design and content from scratch, Fundament Capital Finance Company - Working on the CI and Company Profile
Freelance Content Creator
04.2022 - 06.2022
- Account Handled: Amen Egypt, Elwahab Insurance Brokerage
Online Community Manager
AWstreams Digital Marketing Agency
03.2020 - 05.2021
- Responding to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Prepare Reports on a monthly basis
- Responsible for competitor analysis: identify the competitors and analyze threats facing us
- Providing engaging text, image and video content for social media accounts
- Having analytical skills
Social Media Executive
AKQA - Digital Marketing Agency
11.2019 - 01.2020
- Account Handled: Brunch (Moderation), Lion (Moderation and Report), Costa (Moderation and Report), Baskin Robbins (Moderation and posting), Grand café (moderation), Chiclets (Moderation), Raya (Moderation), Papa johns (Moderation)
Education
Faculty of Alalsun, English Department
Ain Shams University
06-2019
Skills
self-starter
well organized
resourceful
excellent interpersonal skills
ability to work under pressure
ability to meet deadlines
computer skills
teamwork
High effective communication skillls
presentation skills
attention to details
innovations
ability to take direction
team player
strong analytical skills
strong problem-solving skills
References
Available upon request
Personal Information
- Citizenship: Egyptian
- Date of Birth: 12/23/96
- Marital Status: Single
Timeline
Freelance Content Creator
04.2022 - 06.2022
Online Community Manager
AWstreams Digital Marketing Agency
03.2020 - 05.2021
Social Media Executive
AKQA - Digital Marketing Agency
11.2019 - 01.2020
Account Manager
AWstreams Digital Marketing Agency
6 2021 - Current
Faculty of Alalsun, English Department
Ain Shams University
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