Yasmine Elhodaiby

• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Developed and maintained positive relationships with clients in assigned sales territories.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.

- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Managed 50+ customers in E-Commerce section McDonald's, JW Marriott, Sale Sucre,.......
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Researched competitors' activities and products to uncover new trends
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities

- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Maintained up-to-date knowledge of competitor products and pricing in market served.

• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
• Compiled client profiles and entered information into operating system.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.

• Produced monthly reports using advanced Excel spreadsheet functions.
• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
• Participated in requirements meetings to understand business needs.
• Create the sales orders in SAP
• Export the data from SAP for reports
• Collect the team requirements and create the forecast

• Maintained tuition terms and followed up on delinquent accounts.
• Worked with appropriate board committees in developing strategic financial plan.
• Educational leadership
• System administration.
• behavioral intervening
• Event management