Summary
Overview
Work History
Education
Skills
Timeline
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Yasser Hany

Yasser Hany

Sales Manager
Madinaty

Summary

Experienced Direct Sales Manager with a demonstrated history of working in the telecommunications industry. Skilled in Business Planning, Sales, Management, and Customer Experience.

Overview

14
14
years of professional experience

Work History

Business Development Manager

SEROPCOMP
05.2020 - Current
  • Conducted comprehensive market analysis, providing valuable insights into emerging trends that informed future business decisions.
  • Monitoring key competitors’ performance in respective segments; compare to our own performance and draw conclusions on areas of growth opportunities and/or identify competitive threats to the business.
  • Early identification and qualification of sales leads with cross-divisional/business sales teams (develop sales funnel), working directly with Front-End Sales Account Managers. Work in tandem with Sales resources, Channel Partners, and End Users, influencing specifications, and promoting value & benefits.
  • Anticipating as well as understanding customer needs and projecting solutions. This role requires the ability to anticipate based on the customer’s long-term strategy what solutions and concepts could be available to them.
  • Identifying opportunities for improvement and recommends internal and external innovative solutions new to the marketplace.
  • Collaborate with the sales team to develop effective sales strategies and tactics

Senior Sales Supervisor

Etisalat MISR
10.2017 - 05.2020

Ensuring the achievement of profitability and revenue targets, customer acquisition target, service quality and commercial positioning of targets for all Vodafone products and services
• Achieving sales & churn targets with impact on commission.
• Full team management to ensure max coverage and reach & continuously expand VF market share
• Minimizing Churn rates within the territory and increase accounts stickiness & loyalty.
• Cross function activities and projects with Marketing, collection & retention to ensure full grip over market changes and competitive activities.
• Launching and introducing the full range of new products and services to keep our competitive edge in the market within the existing Base.
• Maximizing Solutions Sales & Services within the territory.
• Developing a world class team capable of delivering a world class customer delight.
• Evaluating performance, risks in nominated accounts and revises plans where appropriate.
• Driving accelerated revenue growth by identifying potential markets for new and existing products and services in accounts.

Corporate Sales Supervisor

Etisalat MISR
01.2017 - 09.2017
  • Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Setting sales targets against sales forecast.
  • Monitoring sales volume & revenues against forecast.
  • Identify problems and provide solutions.
  • Track daily/weekly/monthly reports.
  • Monitor and maintain cross function activities (fraud, activation, bidding
  • Maintains contact with all clients in the market area through joint visits to ensure high levels of client satisfaction.
  • Focus on the customer experience and be sure that they are up to date with all new offers on time.
  • Assists in the development and implementation of sales/marketing plans as needed.
  • Prepare new sales representatives by conducting orientation to sales process, providing resources and assistance, scheduling orientation drive-along with senior representatives.
  • Determine training needs by traveling with sales representatives, observing sales encounters, studying sales results reports.
  • Improve training effectiveness by developing new approaches and techniques.

Business Development Manager

AMAZONA Furniture
06.2015 - 01.2017
  • Setting goals and developing plans for business and revenue growth. Researching, planning, and implementing new target market initiatives. Researching prospective accounts in target markets. Pursuing leads and moving them through the sales cycle.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
  • Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Direct Sales Team Leader

Vodafone Egypt
10.2012 - 04.2015
  • Boosted team morale, resulting in higher productivity and improved sales figures.
  • Mentored new hires, ensuring their smooth integration into the team and providing ongoing support for professional development.
  • Optimized the sales process by regularly analyzing data and implementing necessary improvements.
  • Implemented successful incentive programs that motivated team members to exceed targets consistently.
  • Increased sales by implementing effective team strategies and setting clear performance goals.
  • Developed a high-performing direct sales team through continuous training and coaching sessions.
  • Enhanced customer satisfaction by addressing their concerns promptly and professionally.
  • Maintained accurate records of client information within CRM systems for easy access during follow-ups or forecasting activities.
  • Organized regular meetings with the team to discuss progress updates, brainstorm ideas, and align on objectives.
  • Evaluated individual performances, delivering constructive feedback and facilitating regular performance reviews for continuous improvement.

Corporate Sales Executive

Vodafone Egypt
07.2010 - 09.2012
  • Achieved consistent sales growth by maintaining a high level of product knowledge and staying informed on industry trends.
  • Consistently exceeded annual sales targets, contributing significantly to overall corporate revenue growth.
  • Adapted selling techniques based on individual client preferences while remaining professional throughout each interaction or transaction.
  • Increased corporate sales revenue by developing and implementing strategic sales plans.

Education

Business Administration

HISS

Skills

    Performance Evaluations

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Timeline

Business Development Manager

SEROPCOMP
05.2020 - Current

Senior Sales Supervisor

Etisalat MISR
10.2017 - 05.2020

Corporate Sales Supervisor

Etisalat MISR
01.2017 - 09.2017

Business Development Manager

AMAZONA Furniture
06.2015 - 01.2017

Direct Sales Team Leader

Vodafone Egypt
10.2012 - 04.2015

Corporate Sales Executive

Vodafone Egypt
07.2010 - 09.2012

Business Administration

HISS
Yasser HanySales Manager