YASSER METWALLY
Copywriter & Creative Specialist
Cairo
Summary
I'm a creative copywriter and content specialist with a passion for crafting compelling narratives that drive engagement. With experience in digital content, SEO, and brand storytelling, I turn ideas into impactful messages. Always eager to innovate and connect with audiences through words.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Creative Specialist -Copywriter
Taager
06.2023 - Current
- Develop compelling marketing content aligned with SEO best practices.
- Write persuasive ad copy to increase conversions and audience engagement.
- Implement content strategies to enhance brand awareness and customer interaction.
Escalation Specialist
Taager
02.2022 - 01.2023
- Managed high-priority customer issues and provided effective resolutions.
- Assisted the customer service team in handling complex inquiries.
Live Chat Agent
Taager
09.2021 - 02.2022
- Provided real-time customer support through live chat.
- Identified customer needs and recommended appropriate solutions.
Sales Promoter
Lucky ONE
06.2021 - 08.2021
- Promoted and marketed products at various sales points.
- Engaged customers to enhance sales and brand awareness.
Technical Support
Xceed
09.2020 - 05.2021
- Provided technical assistance and troubleshooting support.
- Assisted customers with software and hardware issues.
Journalist
Sawt Al Nas Al Hur Newspaper
01.2018 - 01.2019
- researched and wrote news articles and reports.
- conducted interviews and analyzed current events.
Education
Bachelor's degree - Mass Communication/Media Studies
Al-Azhar University
01.2014 - 01.2018
Skills
Skilled in Writing Persuasive Marketing Materials
Timeline
Creative Specialist -Copywriter
Taager
06.2023 - Current
Escalation Specialist
Taager
02.2022 - 01.2023
Live Chat Agent
Taager
09.2021 - 02.2022
Sales Promoter
Lucky ONE
06.2021 - 08.2021
Technical Support
Xceed
09.2020 - 05.2021
Journalist
Sawt Al Nas Al Hur Newspaper
01.2018 - 01.2019
Bachelor's degree - Mass Communication/Media Studies
Al-Azhar University
01.2014 - 01.2018
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