Summary
Overview
Work History
Education
Skills
Summer Training and Interships
Extracurricular experience
Timeline
Generic

Yassmen Mohamed Abd Ellah

Senior Banker
El Dawdia St. Gerga Sohag

Summary

Dynamic customer service professional with a friendly demeanor and strong team management skills, honed at National Bank Of Egypt. Expert in resolving conflicts and enhancing customer satisfaction through effective communication and multitasking. Dependable and adaptable, consistently achieving loyalty and repeat business through empathetic service.

Overview

7
7
years of professional experience

Work History

Platinum Customer Service RM

National Bank Of Egypt
01.2022 - Current

Operations Executive

National Bank Of Egypt
02.2021 - 12.2021

Customer Service Representative

National Bank Of Egypt
06.2018 - 02.2021

Education

Accounting

Faculty Of Commerce English Section
Sohag University
06-2017

Skills

Friendly, positive attitude

Summer Training and Interships

June2015 - Jul.2015 at Alex Bank

Sep.2015 - Oct.2015 at EGPC " Egyptian general petroleum corporation "

Extracurricular experience

Dec.2014 - Jul.2017 Head of presentation section at ENACTUS Sohag University

                                  - We had leaded the induction of many big campaigns and events.

                                  -Enhanced our professional skills through presenting scripts about projects at ENACTUS national competiton.


Aug.2014 - Jan2015 OGT member at AIESEC Sohag University

                                   - We were responsible for finding and AIESEC global talent opportunity for our Respective Exchange Participants (EPs) that fits their aspiration.

Timeline

Platinum Customer Service RM

National Bank Of Egypt
01.2022 - Current

Operations Executive

National Bank Of Egypt
02.2021 - 12.2021

Customer Service Representative

National Bank Of Egypt
06.2018 - 02.2021

Accounting

Faculty Of Commerce English Section
Yassmen Mohamed Abd EllahSenior Banker