Overview
Skills
Summary
Work History
Education
Certification
EXPERIENCE
Timeline

Yossef Mohamed El-Sayed Khalil

1
Certification

Skills

Bilingual: Arabic and English
Proficient in diagnosing Windows and Linux systems
End-to-end PC construction experience
Hands-on comfort on terminal
Policy enforcement knowledge
Resource optimization for local AI deployment
Prompt Engineering
AI-Assisted Software Development.
Visual design using GIMP and Canva

Summary

Tech-savvy experienced in troubleshooting computer hardware and software issues. Possesses knowledge of standard operating systems and networking basics. Skilled in identifying and resolving complex technical problems.

Work History

IT Technician

  • Troubleshot hardware and software issues to ensure optimal system performance.
  • Assisted users with technical support, resolving inquiries efficiently and effectively.
  • Maintained inventory of IT equipment and supplies for streamlined operations.
  • Configured and installed computer systems, enhancing user experience and productivity.

Education

Bachelor's - Management Information Systems

Alexandria University, Faculty of Business | 01-2026

GPA: 3.4/4.0

Certification

  • Networking Basics – Cisco Networking Academy — 2026
  • Business Analytics with Excel — Simplilearn via Microsoft partnership — 2026
  • Intro to SQL — Scrimba.com — 2025
  • ICDL — Center of Research and Commercial studies Alex University — 2025
  • UX Research — Edraak.org — 2025
  • User Experience Design — Edraak.org — 2025
  • Data Analysis Challenger Track — Udacity / ITIDA — 2023
  • Digital Marketing Challenger Track — Udacity / ITIDA — 2023

EXPERIENCE

  • Tech Savvy (No Professional On-Site Experience)
  • Software:
  • Troubleshooting: skilled at diagnosing and customizing Windows, CachyOS, and Arch Linux systems, with hands-on comfort in the terminal
  • Local AI & Inference: ran llama.cpp / Qwen3.6-35B-A3B with 256k context on consumer 6GB VRAM GPU at ~30 tok/s. hands-on model setup, resource management, and compute tuning.
  • Device & Access Control: Practical MDM / device-lockdown experience (Cold Turkey, mobile device management); understands policy enforcement and access restriction.
  • Hardware:
  • Maintaining: Troubleshooted multiply hardware issues/upgrades (e.g. RAM mismatch, failing hard drive, replacing motherboard, etc..)
  • Building: Assembled multiple PCs end-to-end; spec'd and recommended 6+ custom builds & devices

Timeline

IT Technician
Alexandria University, Faculty of Business
Bachelor's from Management Information Systems
Yossef Mohamed El-Sayed Khalil