YOUSEF ALI
CAIRO,Cairo
Summary
Results-oriented Business Administration graduate with extensive experience in medical assistance, real estate sales, and banking. Demonstrated expertise in client communication, process optimization, and management of confidential information.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intake Coordinator
EAGLE VIEW PSYCHIATRY
Sacramento, CA
09.2024 - Current
- Coordinated patient intake, scheduling, and assessments to ensure efficient operations.
- Documented medical information and case histories to facilitate appointment processing.
- Ensured compliance with HIPAA standards while managing confidential patient data.
- Handled high call volumes daily, enhancing office productivity.
- Trained and oriented new employees rapidly to maintain workflow efficiency.
Real Estate Sales Professional Liaison
Smart-Setter
03.2024 - 09.2024
- Recruited new real estate brokers and managed broker relationships.
- Coordinated meetings and communications with clients and stakeholders.
- Prepared meeting agendas, minutes, and confidential documents.
- Managed approximately 350 incoming calls a day, emails and faxes per day from customers, hiring 10 brokers per day was a routine.
Medical Assistant
Advanced psychiatry Associates
07.2023 - 03.2024
- Managed patient scheduling, intake, and follow-up.
- Assisted with medical procedures and maintained patient records.
- Educated patients on treatment plans, medication adherence, and coping strategies.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Internship
Banque Misr
09.2020 - 10.2020
- Gained experience in customer service and daily banking operations.
- Assisted with transaction processing, client inquiries, and banking procedures.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor's Degree - Business Administration & Accounting
Ain Shams University
Cairo, CSkills
- Project coordination
- Effective troubleshooting skills
- Confidential information management
- Diversity appreciation
- Experienced with Microsoft Office applications
- Skilled in conflict resolution through negotiation
- Nurturing sustainable relationships
- Interpersonal communication skills
- Client engagement strategies
- Talent acquisition in real estate
- Healthcare documentation practices
- HIPAA regulations knowledge
- Time allocation planning
- Client intake process
Languages
Arabic
First Language
English
Advanced (C1)
C1
Certification
- ICDL ARABIA
- Banque Misr Summer Internship Training - 2 months
References
References available upon request.
Timeline
Intake Coordinator
EAGLE VIEW PSYCHIATRY
09.2024 - Current
Real Estate Sales Professional Liaison
Smart-Setter
03.2024 - 09.2024
Medical Assistant
Advanced psychiatry Associates
07.2023 - 03.2024
Internship
Banque Misr
09.2020 - 10.2020
Bachelor's Degree - Business Administration & Accounting
Ain Shams University
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