Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yousef Khaled

Yousef Khaled

Senior
Cairo,Cairo

Summary

Experienced with handling high-volume customer inquiries and providing effective solutions. Utilizes advanced communication skills to ensure customer satisfaction and efficient issue resolution. Track record of maintaining composure under pressure and adapting to various customer needs.

Overview

4
4
years of professional experience
1
1
Language

Work History

Contact Center Officer

Société Arab International De Bank
12.2024 - Current

Customs clearance

AMW
Cairo, Cairo
01.2022 - 01.2025
  • Expedited customs clearance process through meticulous preparation and submission of required documents.
  • Assisted clients with customs clearance processes when required, guiding them through documentation requirements for smooth transitions.
  • Oversaw logistics management efforts to streamline supply chain operations while minimizing costs associated with transportation, warehousing, customs clearance procedures.
  • Prepared and processed necessary documentation for customs clearance when handling international shipments.

Education

Bachelor of Commerce - Accounting

Modern Academy
Cairo
07.2024

Skills

Empathy and patience

Timeline

Contact Center Officer

Société Arab International De Bank
12.2024 - Current

Customs clearance

AMW
01.2022 - 01.2025

Bachelor of Commerce - Accounting

Modern Academy
Yousef KhaledSenior