Youssef Abdelsayed
Melbourne
Summary
A diligent retail pharmacist who is dedicated to providing assistance and education to customers who are coping with acute illnesses and chronic medical conditions.
During a career going over 8 years, I have developed exceptional communication, team leadership, and relationship-building skills. Proficient in pharmaceutical standards and well-versed in all aspects of compliance.
Overview
8
8
years of professional experience
Work History
Senior Pharmacist
Chemist Warehouse
Melbourne
10.2017 - 01.2024
- Senior Pharmacist, second in charge.
- Leading a team of 8 pharmacists, 3 interns, and 3 technicians.
- Counseling patients and advising them on health issues.
- Worked as a preceptor mentor for intern pharmacists and students completing introductory and advanced pharmacy practicums.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Processed over 300 prescriptions per day in a busy pharmacy, maintaining excellent customer satisfaction.
- Delivered training on device use and storage to enhance support for different groups of patients, such as glucose meters and asthma inhalers.
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects, and therapeutic outcomes.
- Used pharmacy software to enter prescription and insurance information.
- Communicated with patients to collect information about prescriptions and medical conditions, or arrange consultations with pharmacists.
- Conducted blood pressure screenings and counseled patients on hypertension.
- Delivered training on device use and storage to enhance support for different groups of patients, such as glucose meters and asthma inhalers.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Practiced as a sole pharmacist, dispensing over 250 scripts per day.
- Experienced with Webster Packing operations using Webster Care system.
- Experienced in Simple Compounding.
- Experienced in Work cover and accounts, patients.
Intern Pharmacist
Chemist Warehouse
Traralgon
05.2016 - 10.2017
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Checked medication bottles for proper labeling before allocating to patients.
- Adhered to all pharmacy laws and code of ethics.
- Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Served customers over scripts in and out.
- Changed Planograms as per Catalogue.
- Served customers over tills.
- Listened carefully to customer complaints and concerns, and raised them to the PIC.
- · Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Shadowed senior pharmacy staff to learn proper procedures.
- Cleaned and disinfected counting trays after preparing medications.
- Communicated with patients to collect information about prescriptions and medical conditions, or arrange consultations with pharmacists.
- Processed orders through insurance and accepted customer payments for balances owed.
- Communicated closely with patients, ensuring medical information was kept private.
- Identified safety hazards and unsafe practices, and notified supervisor of problems.
- Used pharmacy software to enter prescription and insurance information.
- Performed blood pressure tests on patients.
Education
KAPS
Knowledge Assessment of Pharmaceutical Sciences
Australia03-2015
Pharmaceutical Sciences
Pharmaceutical Sciences
MIU University In Egypt05-2008
High School Diploma -
College De La Sainte Famille (Jesuites)
Cairo, Egypt05-2003
Skills
- Simple Compounding skills
- Excellent work ethic
- Compassion
- Relationship-Building
- Skilled Using MyScripts & LOTS
- Multitasking abilities
- Conflict resolution
- Deliver 7CPA professional services such as Clinical interventions, Medscheck & Pharmaprograms
- Efficient in Staged Supply, Accounts and Work cover
Reference
- Derrick Loi
Pharmacist in charge Chemist Warehouse Traralgon VIC,3844
Mob: + 61 41394240
Email : derrickloi823@hotmail.com
Timeline
Senior Pharmacist
Chemist Warehouse
10.2017 - 01.2024
Intern Pharmacist
Chemist Warehouse
05.2016 - 10.2017
KAPS
Knowledge Assessment of Pharmaceutical Sciences
Pharmaceutical Sciences
Pharmaceutical Sciences
High School Diploma -
College De La Sainte Famille (Jesuites)
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