International film festivals and cinematic arts, with a focus on guest relations and cultural exchange Health, fitness, and nutrition, including structured training and meal planning for performance Global travel and hospitality experiences, with an emphasis on location evaluation and guest feedback Networking and relationship-building in both professional and social contexts Creative design and visual presentation, including concept development for personal and professional projects
Youssef Atef
Guest Relations Supervisor
Cairo
Summary
Dynamic Guest Relations Supervisor with a proven track record at El Gouna Film Festival, excelling in complaint handling and team building. Enhanced guest satisfaction through effective issue resolution and staff training, fostering a culture of excellence. Committed to delivering memorable experiences that drive repeat business and elevate service standards.
Overview
6
6
years of professional experience
Work History
Guest Relations Supervisor
El Gouna Film Festival
07.2025 - 11.2025
- Organized special events for VIP guests, ensuring memorable stays that encouraged repeat business.
- Led a team of guest relations staff, providing guidance and support to enhance their performance and professional growth.
- Enhanced guest satisfaction by efficiently resolving issues and addressing complaints in a timely manner.
- Coached new hires on company policies and procedures, setting them up for success in their roles as Guest Relations Agents or Supervisors alike.
Guest Relations Supervisor
El Gouna Film Festival
07.2024 - 11.2024
Guest Relations Executive
El Gouna Film Festival
07.2023 - 12.2023
Guest Relations Executive
Cairo International Film Festival
08.2022 - 12.2022
Guest Relations Executive
Cairo International Film Festival
08.2020 - 11.2020
Guest Relations Executive
Cairo International Film Festival
08.2019 - 11.2019
Education
BBA - Foreign Trade
Helwan University Cairo
Cairo 04.2001 -
High School Diploma -
Collage De La Salle
Cairo, Egypt 04.2001 -
Skills
Language skills
Interests
Timeline
Guest Relations Supervisor
El Gouna Film Festival
07.2025 - 11.2025
Guest Relations Supervisor
El Gouna Film Festival
07.2024 - 11.2024
Guest Relations Executive
El Gouna Film Festival
07.2023 - 12.2023
Guest Relations Executive
Cairo International Film Festival
08.2022 - 12.2022
Guest Relations Executive
Cairo International Film Festival
08.2020 - 11.2020
Guest Relations Executive
Cairo International Film Festival
08.2019 - 11.2019
BBA - Foreign Trade
Helwan University Cairo
04.2001 -
High School Diploma -
Collage De La Salle
04.2001 -
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