Being a part of a large organization
Youssef Essam
Sales Supervisor ( Customer Service ), E-Commerce, Social Media Buying.
Cairo
Summary
Reliable sales professional with a proven track record at Aquatec for Air Conditioning & Water Treatment Systems, excelling in customer engagement and relationship building. Recognized for boosting sales through innovative strategies and exceptional service. Proficient in CRM and skilled in negotiation, fostering teamwork to achieve targets and drive business growth.
Overview
3
3
years of professional experience
1
1
Language
Work History
Salesperson
Aquatec for Air Conditioning & Water Treatment Systems.
10.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Highly professional candidate and commercially aware, with a proven track record of collaboration, problem-solving, and selfless teamwork in fast-paced environments.
- Recognized as a top achiever of the company for consistently delivering exceptional customer service, and contributing innovative ideas that have directly enhanced sales and business performance. 60 % of the organization's revenue in 2024 & 2025.
- High sales revenue through execution via social media channels, e-commerce, and direct sales. 350 AC units sold online & 55 Filters.
- Made over 100 direct sales calls and closing at least 80% of the sales.
Trainee
BLOM Bank
07.2022 - 08.2022
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Interacted with customers under supervision to support operational objectives.
- Supported organizational objectives with help from existing employees.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Education
Bachelor of Arts - Business Information System (BIS).
Arab Academy For Science, Technology & Maritime Transport.
AAST Sheraton Branch, Cairo. 04.2001 -
Skills
Customer engagement
Account management
Active listening
Customer relationship building
Networking
Sales strategy development
Excel, Word Expert
Self controlled persona
Team motivator
Target achiever
Time management
Deal negotiation
Interests
Content creation
Martial arts
GYM
Boxing
Practicing martial arts especially boxing had made me Improve my self control, self-awareness, focus, execution, character development, and life skills.
Timeline
Salesperson
Aquatec for Air Conditioning & Water Treatment Systems.
10.2023 - Current
Trainee
BLOM Bank
07.2022 - 08.2022
Bachelor of Arts - Business Information System (BIS).
Arab Academy For Science, Technology & Maritime Transport.
04.2001 -