Youssef Khaled
Computer Engineer
Alexandria
Summary
Computer Engineering graduate with hands-on experience in full-stack development, AI model deployment, and backend systems. Built a full diagnostic web platform using Python, FastAPI, MySQL, and JavaScript. Completed technical internships in enterprise IT environments including NBE, TMG, and Sutherland. Eager to contribute to impactful software and AI-driven solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
6
6
Certifications
4
4
Languages
Work History
Machine Learning & Full-Stack (Graduation Project)
Arab Academy for Science, Technology and Maritime Transport
10.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Developed Scan2Score, a full-stack AI diagnostic platform for coronary calcium scoring from CT scans
- Implemented deep learning segmentation with nnU-Net and created Agatston scoring logic using Python
- Built a FastAPI backend to run model inference, handle uploads, and expose RESTful endpoints
- Designed and built the MySQL database schema from scratch to store users, patients, scan metadata, and results
- Handled all database integration, including secure data storage, linking patients to scan history, and backend query logic
- Developed the frontend UI using HTML, CSS, JavaScript, and Bootstrap for real-time diagnostic display
- Integrated the full pipeline from DICOM ZIP upload to automatic scoring and patient-linked results
IT Department Training
Four Seasons Hotels & Resorts
08.2024 - 09.2024
- Participated in an intensive IT department training focused on enterprise hotel technology systems
- Assisted in troubleshooting hardware/software issues for end users across different hotel departments
- Gained hands-on experience with network infrastructure, including routers, switches, and access points
- Supported system maintenance and updates for PMS (Property Management Systems) and internal hotel software
- Shadowed IT specialists and learned about security protocols, data backup systems, and helpdesk operations
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Banking Technology Internship
National Bank of Egypt
07.2024 - 08.2024
- Assigned to the main data center, gaining real-world experience in enterprise-grade data infrastructure and IT operations
- Observed and assisted in the management of servers, storage systems, and network equipment critical to national banking services
- Participated in hardware inspections, environment monitoring, and routine system maintenance under supervision of senior engineers
- Learned about data backup strategies, disaster recovery protocols, and real-time system uptime monitoring
- Shadowed data center specialists to understand infrastructure security, system logs, and high-availability system design
- Participated in workshops and presentations related to projects to gain knowledge.
Artificial Intelligence Training Program
Digital Hub
01.2024 - 02.2024
- Completed an intensive, hands-on training on AI tools and their applications in real-world scenarios
- Gained practical experience using ChatGPT, Google Gemini, and Copy.ai to streamline content creation and workflow automation
- Developed and deployed AI-assisted solutions for digital marketing campaigns and customer targeting
- Explored ethical AI use, prompt engineering, and integrations between AI tools and web platforms
- Collaborated with instructors and peers to complete real-life mini projects using generative AI tools
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Customer Support Experience
Sutherland Global Services
07.2023 - 09.2023
- Provided technical support and troubleshooting for customers via phone, email, and live chat, resolving hardware and software issues
- Diagnosed and resolved connectivity problems, application errors, and device configuration issues across multiple platforms
- Escalated complex technical cases to Level 2 support and ensured proper case documentation using internal CRM tools
- Maintained high customer satisfaction by delivering clear, professional support and walking users through solutions
- Worked in a fast-paced environment with strict KPIs, including average handle time (AHT), resolution rate, and CSAT scores
Real Estate Technology Exposure
Talaat Moustafa Group
07.2023 - 07.2023
- Participated in a structured training program focused on enterprise IT operations within one of Egypt’s largest real estate and smart city developers
- Gained hands-on exposure to IT infrastructure, including network systems, client/server architecture, and data access management
- Assisted in troubleshooting and maintaining user systems, printers, and local intranet tools across multiple departments
- Learned about the integration of smart technologies and building automation within large-scale residential compounds (e.g., Madinaty)
- Shadowed senior IT staff to understand workflow coordination, support ticketing systems, and internal user support practices
Education
Bachelor of Science - Computer Engineering
Arab Academy For Science, Technology And Maritime Transport
Alexandria, Egypt 04.2001 -
Skills
Friendly, positive attitude
Certification
Artificial Intelligence Training Program
Timeline
Machine Learning & Full-Stack Developer (Graduation Project)
07-2025
Machine Learning & Full-Stack (Graduation Project)
Arab Academy for Science, Technology and Maritime Transport
10.2024 - 07.2025
IT Trainee – Computer Department
09-2024
IT Department Training
Four Seasons Hotels & Resorts
08.2024 - 09.2024
Data Center Intern – Data Infrastructure
08-2024
Banking Technology Internship
National Bank of Egypt
07.2024 - 08.2024
Artificial Intelligence Training Program
Digital Hub
01.2024 - 02.2024
Artificial Intelligence Training Program
01-2024
Technical Customer Support Representative
09-2023
Real Estate Technology Exposure
08-2023
Customer Support Experience
Sutherland Global Services
07.2023 - 09.2023
Real Estate Technology Exposure
Talaat Moustafa Group
07.2023 - 07.2023
Bachelor of Science - Computer Engineering
Arab Academy For Science, Technology And Maritime Transport
04.2001 -
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