Summary
Overview
Work History
Education
Skills
Militarystatus
Personal Information
Languages
Timeline
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Youssef Salama

Brands Relationship & Growth Executive
Giza

Summary

Seeking an opportunity to participate in collaborating, competitive and creative environment where I can use my background within software design and development, and also develop my potential in business development. Successful Executive with over 3 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

5
5
years of professional experience

Work History

Growth Executive

Source Beauty Egypt
  • Deals Opener & Closer: setting up meetings with partners before on-boarding them to discuss business needs, internal process to get clear understanding of what we seek to, percentage negotiation, and what we expect from partnership
  • Channels / partners Management: Monitoring channels performance such as: (Amazon Vendor Central & Amazon Marketplace/ Instashop/ Botit / Floward/ Valu/ Sympl), and make sure that it meets the Business needs
  • Communicating with Different Departments to maintain high quality standards: communicating with Tech teams regarding Integration, to get our store updated spontaneously, EX: (Stock levels, prices), communicating with marketing teams for applying campaigns to leverage sales
  • Responsible for Bulk orders (direct sales) and Events planning: communicating with the customers as (Beity / New Vision / Happy Vision / Sky / Premier / Huawei) to know their needs, and get back to brands to take the products with an extra discount, and overviewing the work with all the departments to get it done efficiently and to get it done before the agreed deadline.

Client Relationship Manager & Growth Executive

Source Beauty Egypt
10.2022 - Current
  • Client Relationship Management: Build and nurture relationships with our suppliers, and vendors
  • Serve as a primary point of contact for client inquiries, addressing their needs and ensuring satisfaction
  • Product Catalog Management: Maintain an updated and comprehensive product catalogue, including accurate product descriptions, pricing, and availability
  • Coordinate with suppliers and internal teams to add new products, update existing listings, and remove discontinued items
  • New Product Launches: Collaborate with suppliers to plan and execute the successful launch of new products on Source Beauty
  • Coordinate with marketing and sales teams to create promotional campaigns, generate buzz, and drive customer engagement
  • E-commerce/ Market place management: Listing of new products with all needed details including product names, Images upload, updating Descriptions, Expiry dates, monitoring sales, and decide whether marketing campaigns were needed or not to leverage sales and revenue
  • Exclusive Offers and Discounts: Develop and negotiate exclusive offers and discounts with beauty brands to attract customers and increase sales
  • Collaborate with marketing to effectively communicate these offers to our customers
  • Pricing Strategy: Analyze market trends, competitor pricing, and customer demand to develop and adjust pricing strategies
  • Work closely with the finance team to ensure competitive pricing while maintaining profitability
  • Sales and Revenue Analysis: Monitor beauty brands' sales performance, revenue growth, and profitability
  • Analyze data and generate reports to evaluate the success of product offerings, exclusive offers, and discounts
  • Identify opportunities for revenue optimization
  • Promotional Campaign Support: Collaborate with the marketing team to support promotional campaigns by ensuring inventory availability, managing order volumes, and coordinating logistics for special events or sales periods
  • Market Research: Stay updated on industry trends, competitor activities, and customer preferences in the beauty market in Egypt
  • Cross-Functional Collaboration: Work closely with marketing, supply chain and finance teams to ensure seamless operations and effective implementation of strategies
  • Share insights, feedback, and customer demands to improve overall performance.

Senior Operation Market-place Specialist

Elves APP Egypt
01.2020 - 10.2022
  • Market-place Operations Specialist: I was responsible for Listing, including: (SKUs, Names, Prices, Descriptions, and Images), and communicating with Vendors such as Superdeli, SeaSalt, Cookievore, and Nude bakery to make sure that we have same stock levels and prices and make sure of the deliveries, and following up with the couriers to make sure that orders will be delivered within the given intervals
  • Customer service: Responsible for communicating with customers to get their preferences for booking flights tickets, Hotels, Insurances, activities and Excursions, then calling the service provider directly, EX: Lufthansa, Egypt Air, British Airways, Expedia, London Cab, and Hotels.com
  • Courier: Responsible for delivering packages to the customers in time, and taking care of the package physical state, especially if it's fragile.

WPB Operations

HSBC
10.2021 - 03.2022
  • Back office(Quality Assurance Maker): Responsible for Account opening for both teams (Egypt & Oman) and overviewing customer service work by reviewing customers' forms through validating the attached documents as World check & HR Letter, and rejecting it in case it didn't meet the Account opening conditions.

Education

Bachelor degree in Chemistry and Zoology -

Cairo University

Skills

Work flow applications as: Trello, Click up & Notion

Worked on e-commerce as: Shopify & Woo-Commerce

Excellent knowledge of MS Office

Expert in Time Management, and meeting deadlines

Customer Relations

Team Leadership

Team Player

Problem Resolution

Workflow Planning

Analytical Skills

Business Development

Vendor Negotiations

Militarystatus

Completed

Personal Information

  • Date of Birth: 10/20/1996
  • Nationality: Egyptian
  • Marital Status: Single

Languages

Arabic
English

Timeline

Client Relationship Manager & Growth Executive

Source Beauty Egypt
10.2022 - Current

WPB Operations

HSBC
10.2021 - 03.2022

Senior Operation Market-place Specialist

Elves APP Egypt
01.2020 - 10.2022

Growth Executive

Source Beauty Egypt

Bachelor degree in Chemistry and Zoology -

Cairo University

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Youssef SalamaBrands Relationship & Growth Executive