Youssef Youssef

The company was established in 2001 to compete with other services company that lack of experience in xerox service and compete with the overrated prices we manage to have a numerous costumers all over the country we were the first company in egypt that provides copier machines with lease contracts

We imported supplies and copier machines from Europe and referbesh the machines and resell it with reasonable price

But due to covid 19 we did struggle but we came through but due to economic crises in Egypt the profit merge isn’t as before covid

• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Engaged in first-level support for customers requiring routine support and troubleshooting.
• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
• Tested and checked performance of hardware and software programs.

• Performed maintenance procedures and repairs on existing electrical products and systems.
• Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
• Evaluated electrical installations and systems to isolate faults and implement corrective actions.
• Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
• Calibrated and repaired existing systems to maintain functionality.
• Performed regular inspections of facilities to assess the condition of electrical systems and recommend necessary upgrades or maintenance activities.
• Responsible on all electrical equipment aboard vessel at open sea