Hi, I’m
Youstina Milad Zaki
Administrative Assistant
Giza
Summary
Experienced with managing admissions processes and student inquiries efficiently. Utilizes strong organizational skills to streamline application reviews and maintain accurate records. Track record of fostering positive relationships with students and colleagues to ensure seamless admissions experience.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
16
years of professional experience
2
Languages
Work History
American International School (AIS-West Campus)
Admissions Assistant
09.2022 - Current
Job overview
- Streamlined the admissions process by implementing a digital tracking system, enhancing efficiency and accuracy in data management.
- Coordinated communication with prospective students and families, improving engagement and providing timely information about the admissions process.
- Developed and maintained comprehensive records for applicant data, ensuring compliance with school policies and enhancing data integrity.
- Analyzed feedback from applicants to identify areas for improvement in the admissions process, driving continuous enhancement of candidate experiences.
- Answered phones, called prospects and handled initial email contacts for applicants.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered.
American International School (AIS-West Campus)
Receptionist & Administrative Assistant
09.2019 - 09.2022
Orange Egypt for Telecommunications
Senior Specialist, Customer Care, First Class Segment
10.2016 - 06.2019
Orange Egypt for Telecommunications
Corporate sales and Customer service specialist, SME & SOHO Segment
04.2014 - 09.2016
Four Seasons Hotel First Residence
Customer Service, sales department
11.2010 - 11.2011
Dream International School (DIS) for national division & American division
Computer teacher
09.2009 - 06.2010
Education
Cairo UniversityCairo, Egypt
BSC. of Sciences from Major Chemistry
01.2009
Skills
Experienced with Microsoft Office
References
References are furnished upon request
Interests
Hobbies: reading, music and shopping
Internships
- Train the Trainer (TTT) training & member of the Trainers Club / Orange for Telecommunications
- Salsa Training; Sales Techniques / Orange for Telecommunications
- Communication Skills Training / Orange for Telecommunications
- Course of MLTP (Medical Laboratory Training Program) & Softskills. Coordinated by FGF (Future Generation Foundation) and Al Borg Lab.
- Training in Enteric vaccines by Serum and vaccine (V A C S E R A) [ From 2006-07-01 To 2006-08-31 ]
Timeline
Admissions Assistant
American International School (AIS-West Campus)
09.2022 - Current
Receptionist & Administrative Assistant
American International School (AIS-West Campus)
09.2019 - 09.2022
Senior Specialist, Customer Care, First Class Segment
Orange Egypt for Telecommunications
10.2016 - 06.2019
Corporate sales and Customer service specialist, SME & SOHO Segment
Orange Egypt for Telecommunications
04.2014 - 09.2016
Customer Service, sales department
Four Seasons Hotel First Residence
11.2010 - 11.2011
Computer teacher
Dream International School (DIS) for national division & American division
09.2009 - 06.2010
Cairo University
BSC. of Sciences from Major Chemistry