Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Zaher Atef

Head of Sales Operations
Cairo

Summary

Well-versed in investment research and advisement. Develops proposals to deliver solid data to potential clients, leveraging excellent and current knowledge of market trends. Superior financial acumen with superior knowledge of risk, return and relative valuations.

Overview

22
22
years of professional experience

Work History

Head of Sales Operations

Nations of Sky
02.2025 - Current

- Oversee the entire sales process from reservation to final contract signing.
- Ensure adherence to pricing policies, approved offers, and internal guidelines by the sales team.
- Coordinate with other departments (Finance, Legal, Marketing) to facilitate smooth transactions.
- Review and draft sales agreements in compliance with local laws and company standards.
- Ensure timely signing and proper documentation of all contracts.
- Organize and archive contracts for easy retrieval and reference.
- Supervise and maintain an accurate client database.
- Monitor reservation data, installments, payment schedules, and receivables.
- Identify and implement improvements to streamline sales and contract procedures.
- Utilize digital tools (CRM, ERP systems) to enhance operational efficiency.
- Prepare and present periodic reports on sales progress, contracts, and KPIs to senior management.
- Lead and mentor the sales operations and contracts team.
- Conduct performance evaluations and ensure alignment with department goals.

Head Od Sales Operations

Naia Developments
04.2022 - 02.2025
  • - communications with sales and finance
    - make market research with related parties
    - Research, compile, edit, analyze, interpret, report, and utilize statistical data to determine research studies to be conducted and the methodology & build the model to be followed
    - Assess the feasibility of new development opportunities by studying all offers & recommending the best offer to upper management including the right product mix, phasing & pricing plans.
    • Manage and evaluate data to determine the effectiveness of a product or campaign.
    • Manage the company's inventory while providing the required infrastructure to ensure a smooth operation.
    • Generate, issue, and implement the company's commercial policies and procedures.
    • Create, implement, and ensure the efficiency of the sales operational workflows.
    • Develop and maintain an automated inventory
    • Compute and issue sales/lease commission to the company’s different sales channels.
    • Generate the company’s sales reports and track them versus objectives/budgets.
    • Ensure safe and efficient commercial operations in order that the company's image, reputation, and service levels are maintained and enhanced to the highest standards.
    • - Contract Proposals: Sales Operations creates contracts that satisfy both company and customer needs.
    • Supports the sales department in its daily workflow and sales analysis.
    • Validating all units’ technical and financial specifications
    • Manage and safeguard the company’s customer database.
    • Manage and process all of the company's clients' contractual and financial requests.- communications with sales and finance - make market research with related parties - Research, compile, edit, analyze, interpret, report, and utilize statistical data to determine research studies to be conducted and the methodology & build the model to be followed - Assess the feasibility of new development opportunities by studying all offers & recommending the best offer to upper management including the right product mix, phasing & pricing plans. • Manage and evaluate data to determine the effectiveness of a product or campaign. • Manage the company's inventory while providing the required infrastructure to ensure a smooth operation. • Generate, issue, and implement the company's commercial policies and procedures. • Create, implement, and ensure the efficiency of the sales operational workflows. • Develop and maintain an automated inventory • Compute and issue sales/lease commission to the company’s different sales channels. • Generate the company’s sales reports and track them versus objectives/budgets. • Ensure safe and efficient commercial operations in order that the company's image, reputation, and service levels are maintained and enhanced to the highest standards. • - Contract Proposals: Sales Operations creates contracts that satisfy both company and customer needs. • Supports the sales department in its daily workflow and sales analysis. • Validating all units’ technical and financial specifications • Manage and safeguard the company’s customer database. • Manage and process all of the company's clients' contractual and financial requests.
  • Skills: Sales Effectiveness · Customer Relationship Management (CRM) · Sales Processes

Sales Development & Operations Manager

Think Link Business Development Solutions
08.2020 - 04.2022

- Monitor and assess the performance of owned or managed real estate assets.
- Analyze financial data and ROI indicators for each property.
- Develop and execute strategies for asset acquisition, disposal, or redevelopment.
- Recommend investment decisions based on market trends and portfolio performance
- Oversee lease agreements, renewals, and terminations.
- Ensure timely rent collection and follow up on outstanding payments.
- Build and maintain strong relationships with tenants to ensure high occupancy rates.
- Coordinate with owners or investors and provide regular performance reports.
- Identify risks related to legal, operational, and market factors.
- Propose mitigation plans to reduce exposure and safeguard asset value
- Collaborate with operations, maintenance, legal, and finance teams for effective asset management

Sales Development & Operations Manager

G.V Developments
09.2019 - 08.2020

Sales Operations Manager

Sorouh Developments
11.2018 - 09.2019

Sales Operations & Contracts Manager

Abraj Misr
11.2016 - 10.2018

Chief Accountant

Abraj Misr Urban Development
11.2013 - 11.2016

Accountant Manager

Better Home for Real Estate
03.2011 - 11.2013

Accountant Manager

Al Arab For Import & Trading
12.2005 - 03.2011

Cost Accountant

Tekkia Restaurant
10.2003 - 12.2005

Education

Real Estate Management Diploma - Real Estate Development

The American University in Cairo
Cairo, Egypt
04.2001 -

Real Estate Finance And Investment Certificate - Real Estate Finance And Investment Certificate

The American University in Cairo
Cairo, Egypt
04.2001 -

Bachelor of Commerce (BCom) - Accounting And Finance

Minufiya University
04.2001 -

Skills

Sales leadership

Software

ERP - CRM

Timeline

Head of Sales Operations

Nations of Sky
02.2025 - Current

Head Od Sales Operations

Naia Developments
04.2022 - 02.2025

Sales Development & Operations Manager

Think Link Business Development Solutions
08.2020 - 04.2022

Sales Development & Operations Manager

G.V Developments
09.2019 - 08.2020

Sales Operations Manager

Sorouh Developments
11.2018 - 09.2019

Sales Operations & Contracts Manager

Abraj Misr
11.2016 - 10.2018

Chief Accountant

Abraj Misr Urban Development
11.2013 - 11.2016

Accountant Manager

Better Home for Real Estate
03.2011 - 11.2013

Accountant Manager

Al Arab For Import & Trading
12.2005 - 03.2011

Cost Accountant

Tekkia Restaurant
10.2003 - 12.2005

Real Estate Management Diploma - Real Estate Development

The American University in Cairo
04.2001 -

Real Estate Finance And Investment Certificate - Real Estate Finance And Investment Certificate

The American University in Cairo
04.2001 -

Bachelor of Commerce (BCom) - Accounting And Finance

Minufiya University
04.2001 -
Zaher AtefHead of Sales Operations