ZAHRA AMR EL BORTOKALLY

• Demonstrated resilience and composure under pressure for successful project outcomes.
• Liaised comfortably and confidently with all levels of staff using appropriate tact and diplomacy.
• Analysed project performance metrics to make continuous improvements.
• Managed and prioritised varied and busy workload to meet deadlines.
• Assisted in creating and updating project documentation templates.
• Answered phone calls and responded to emails from clients.
• Conducted comprehensive research to provide valuable insights for strategic planning.
• Planned and coordinated events and activities, maintaining seamless and efficient workflow.
• Coordinated project meetings, documenting key action items and decisions.
• Build and maintained strong relationships with partners and key stakeholders.
• Scheduled meetings to discuss progress of projects and tasks.
• Discussed issues and brainstormed solutions with various groups and individuals to maintain project progress.
• Managed databases and information systems, maintaining accurate and accessible records.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.

• Analyzed problems and worked with teams to develop solutions.
• Sorted and organized files, spreadsheets, and reports.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Prepared project presentations and reports to assist senior staff.
• Interacted with customers by phone, email, or in-person to provide information.

Faculty: Journalism & communication