Computer Technology
Zeyad Mostafa
Technical Design Architect/Solution Architect
New Cairo
Summary
Technical Design Architect with extensive knowledge of networks, systems administration, application infrastructure, and physical and virtual servers. Throughout professional career, Playing a critical role in defining the overall technical solution and providing technical leadership on key bids for high profile client solutions.
As a solutions architect, Responsible for designing, implementing, and supporting complex and innovative infrastructure and cloud solutions that meet the business needs and objectives of clients. Working closely with the sales team, the project managers, and the technical teams to ensure the quality, feasibility, and scalability of solutions. Providing post-sales technical support and guidance to ensure customer satisfaction and loyalty.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Pre-sales / Technical Design Architect / Solution Architect
Orange Business - OCB/GDO
01.2022 - Current
- Transversal, contract-supporting role, takes over from Solution Architect though pre-sales to project handover, CTO-like role for IT outsources or cloud program, Keeper of Service Design artifacts, Customer advocate
- Main markets: France, Switzerland, Germany, Italy, United Kingdom, Egypt, United Arab Emirates, Netherlands, Singapore, Australia
- Global or regional projects, Orange private/public clouds, hyperscalers or hybrid clouds
- Interlocks with Other Roles within Post/Pre-sales Phases
- Lead and guide program's technology strategy and vision, monitor changes or advancements in technology and recommend evolutionary changes
- Lead and drive innovation stream activities, assuming innovation roadmap ownership, Evaluate new technologies, from reliability and strategic fit standpoint
- Operations Support, Day-to-Day: Drive root cause analysis of complex incidents and problems that escape Engineering Ensure technologies are used efficiently and securely Assist in analyzing capacity / performance trends and mapping out preventive measures, where and when needed Ensure compliance with applicable Customer policies, procedures, and regulatory constraints always Achievements: ACUD project solution design
- RH "OpenStack, OpenShift, IdM, Satellite", IBM Cloud Pak AIOps, Dell "Unity XT, PowerScale/Isilon, Avamar, Power Protect/Data Domain", Trilio, AD, WSUS, KMS, Oracle Exadata X8-M, F5 LB, Safeguard PAM, BlueCat DDI, Juniper JSA SIEM, Fireeye "FX&HX", Dell & HP servers, VMware vCenter, vRLI, vROPs, Usage Meter, VMware on AWS, HPE Primera, Storeonce".
Orange Business Services - OCB | CASAL2 Technical Team Lead
Orange Business Services
10.2019 - 01.2022
- Provide team & technical leadership and coaching to L2, SD & SDM when needed
- Excellent understanding, support & troubleshooting experience of Systems technologies and architecture for Microsoft services "AD, WSUS, KMS, CA", Linux/Unix, Virtualization, VMware, NSX, vSAN, Netapp, Veeam, F5 LB, NSX, CyberArk "Defender certificate training from CyberArk Partner university" H/W support "Dell, HP" Achievements: Build/enhance team's technical/communications skills.
Orange Business Services | Messaging Operations Team Lead
Orange Business Services
12.2013 - 10.2019
- Liaising closely with team members, Responsible for conducting training sessions with employees so that can be equipped with new knowledge and skills to remain current, motivate team's members and maintain comfortable and conducive working environment based on deputy manager tasks delegated
- As team leader of SMTP team, Responsible for following, coaching, mentoring & oversee team's members for day-to-day functions/activities of team
- To give direction and guidance
- Work on knowledge transfer to & among team members
- Inspiring team
- Consistent contribution in technical assessment for evaluation
- Execute company policies.
Orange Business Services | Messaging Senior Admin
Orange Business Services
11.2009 - 12.2013
- Working as messaging solutions senior admin within team of 5 members
- Handling implementation projects on Physical, cloud platforms.
Orange Business Services | Messaging Solutions Admin
Orange Business Services
11.2005 - 11.2009
- I was selected to share building SMTP team
- Working on different applications & messaging, security & backup solutions on UNIX based platforms, Have delivered handover from France team & achieved with colleagues building SMTP team to handle rule as Messaging Solutions.
EGYNET | Systems Admin
EGYNET
11.2001 - 11.2005
- Handling daily activities as UNIX (Solaris) System Administrator / Microsoft System Admin / Network Operations / Routing & Security Engineer
Education
Computer Engineering - BSC -
Land of Culture & Science
6th Of October City, GZ 01.1995 - 01.2000
Skills
Leadership skillsundefined
Certification
Microsoft Azure 900, 104, 303
Interests
Reading
Video Games
Timeline
Pre-sales / Technical Design Architect / Solution Architect
Orange Business - OCB/GDO
01.2022 - Current
Orange Business Services - OCB | CASAL2 Technical Team Lead
Orange Business Services
10.2019 - 01.2022
Orange Business Services | Messaging Operations Team Lead
Orange Business Services
12.2013 - 10.2019
Orange Business Services | Messaging Senior Admin
Orange Business Services
11.2009 - 12.2013
Orange Business Services | Messaging Solutions Admin
Orange Business Services
11.2005 - 11.2009
EGYNET | Systems Admin
EGYNET
11.2001 - 11.2005
Computer Engineering - BSC -
Land of Culture & Science
01.1995 - 01.2000
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