Zeyyad Emara
Sr Applications Specialist
Salmiya
Summary
Dedicated organized and dependable applications specialist professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Applications Team Supervisor
Kuwait Hospital
Sabah Al Salem
05.2021 - Current
- Managed RCM, ERP, and HMS new software projects implementation in the hospital, and ensured projects were delivered on-time, within scope and within budget.
- Created detailed, comprehensive, and well-structured test plans and test cases.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Organized and managed employee training classes.
- Prepared variety of different written communications, reports and documents.
- Worked flexible hours across night, weekend and holiday shifts.
- Improved operations through consistent hard work and dedication.
- Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
Business Analyst
Kuwait Hospital
Sabah Al Salem
09.2021 - 12.2021
- Developed business plans to be executed by the project management office.
- Researched competitors to build report of rising trends in healthcare sector.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with key business users to understand business needs and translate into requirements and project scope.
Clinical Informatics Specialist
Advanced Technology Company (ATC)
02.2018 - 05.2021
- Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
- Provided guidance in development, implementation and maintenance of company clinical information system.
- Liaised between providers and IT team to inform management and facilitate project completion.
- Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
- Supported corporate objectives and applied team feedback to develop and implement information system strategy.
- Applied medical subject matter knowledge to improve IT systems and functions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pharmacist
Eweda Pharmacy
Mansoura
08.2016 - 12.2017
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Managed pharmaceutical supply procurement and management processes.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
Education
Bachelor of Pharmacy (Clinical Pharmacy) - Clinical Pharmacy
Mansoura University
Egypt 09.2011 - 06.2016
Skills
Collaborating with team members
Project Management
Creative Problem Solving
Agile
Testing and maintenance
Technical Analysis
Certification
Project Management Professional (PMP®)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
Kuwait Hospital
09.2021 - 12.2021
Applications Team Supervisor
Kuwait Hospital
05.2021 - Current
Project Management Professional (PMP®)
05-2021
Clinical Informatics Specialist
Advanced Technology Company (ATC)
02.2018 - 05.2021
Pharmacist
Eweda Pharmacy
08.2016 - 12.2017
Bachelor of Pharmacy (Clinical Pharmacy) - Clinical Pharmacy
Mansoura University
09.2011 - 06.2016