Karim M. Fadel

Maintaining and developing the Snow Commander, which is a cloud management platform that enables cloud automation by integrating seamlessly with your public and private clouds, and on-premise infrastructure.

Outsourcing company. Through this role, I have gained extensive experience working with diverse clients.

• Mentor and support colleagues through regular progress check-ins and skill development guidance.
• Manage candidate technical assessments, reviewing task completion and results to aid recruitment.

Clients

1. Flexera/Snow (May 2025 - Current)

Developing the Snow Commander, which is a cloud management platform that enables cloud automation by integrating seamlessly with your public and private clouds, and on-premise infrastructure.

2. A1 Telekom (Jul 2024 - Apr 2025)

Contributed to the "Automatix" Team within A1’s Care Cases division, enhancing telecommunications solutions by optimizing case management and support systems. Played a key role in developing and maintaining the GUCCI (Gorgeous User Interface Customer Cockpit) Micro Front-ends and the Customer Loyalty Logic (CLL) project, improving efficiency and customer satisfaction for both fixed-line and mobile services.

• Developing and maintaining key system components within the GUCCI microservices architecture, enhancing reliability and customer satisfaction
• Implemented comprehensive monitoring solutions using Grafana dashboards to track system performance and optimize memory usage
• Managed full deployment lifecycle including Go-Live support, bug resolution, and build deployments
• Applied BDD methodologies to ensure comprehensive system testing and functionality verification
• Ensuring data integrity by overseeing automated synchronization jobs and resolving data discrepancies

Technologies: Spring Boot, Quarks, ESB, Temporal workflow, Micro Frontends Architectural Pattern, Behavior-Driven Development (BDD), Cucumber, Docker, Kubernetes, Backstage, Argo CD, Grafana, Bitbucket

3. Financial Times Sofia (Apr 2023 - Jun 2024)

Migrate the Email-Management system with the Access & Identity team using Golang.

• Migrate the Email-Management system from Node.js, MongoDB and Rabbitmq to using Golang, DynamoDB, Kafka and K8s.
• Documented all the micro-services related to Email-Management system.
• Created flowcharts to depict the main system flows.
• Writing production code in Go mainly.
• consistently pay attention to function and non-function requirements and follow best practices.

Technologies: Golang, gorilla Mux, GitHub, DynamoDB, unit-testing, CloudFormation, Kubernetes, Doppler, Vault, CircleCi, Node.js, MongoDB

4. SAP Labs Bulgaria (Nov 2021 - Dec 2022)

Implemented and updated application modules of SAP BTP (Business Technology Platform) with the Destination Team.

• Updated an old module to support a non-blocking for all services using Vert.x web client instead of Jax-rs.
• Implemented the Client Assertion to be used as a client authentication mechanism.
• Use a CloudFoundry to deploy the application for testing.
• Upgraded the old module by removing OSGI framework and using SapMachine-JDK 8.

Technologies: Vert.x, Java 8, CloudFoundry, OAuth 2.0

Contributed to the "Automatix" Team within A1’s Care Cases division, working on telecommunications solutions for case management and customer support systems. Played a key role in developing and maintaining the GUCCI (Gorgeous User Interface Customer Cockpit) and CLL (Customer Loyalty Logic) projects.

• Developed and maintained components within the GUCCI microservices architecture
• Implemented comprehensive monitoring solutions using Grafana dashboards to track system performance and optimize memory usage
• Managed full deployment lifecycle including Go-Live support, bug resolution, and build deployments
• Applied BDD methodologies to ensure comprehensive system testing and functionality verification
• Ensuring data integrity by overseeing automated synchronization jobs and resolving data discrepancies

Technologies: Spring Boot, Quarks, ESB, Temporal workflow, Micro Frontends, BDD/Cucumber, Docker, Kubernetes, Backstage, Argo CD, Grafana, Bitbucket

Migrate the Email-Management system with the Access & Identity team using Golang.

• Migrate the Email-Management system from Node.js, MongoDB and Rabbitmq to using Golang, DynamoDB, Kafka and K8s.
• Documented all the micro-services related to Email-Management system.
• Created flowcharts to depict the main system flows.
• Writing production code in Go mainly.
• consistently pay attention to function and non-function requirements and follow best practices.

Technologies: Golang, gorilla Mux, GitHub, DynamoDB, unit-testing, CloudFormation, Kubernetes, Doppler, Vault, CircleCi, Node.js, MongoDB

Implemented and updated application modules of SAP BTP (Business Technology Platform) with the Destination Team.

• Updated an old module to support a non-blocking approach using Vert.x web client.
• Implemented the Client Assertion to be used as a client authentication mechanism.
• Upgraded the old module by removing OSGI framework and using SapMachine-JDK 8.

Technologies: Vert.x, Java 8, CloudFoundry, OAuth 2.0

Member of the Back-end Next-GSS (Geographic Security System) team that develops MGDS Multi-Generation Display Service that provides call takers, dispatchers, and command centre staff with the ability to locate, visualize, and understand emergencies.

• Collaborate with the team on design solutions and code reviews.
• Identify development issues, brainstorm solutions, and constantly improve the solution via testing and feedback.
• Responsibility to set-up and deploy Apps in a high-availability environment.
• Use Scaled Agile Framework (SAFe).
• Participate in the interviewing and onboarding process.
• Upgrade a legacy GSS System which is a comprehensive solution for public safety and law enforcement (i.e. police, and fire)
• Have hands-on experience in various cycles of project development - Requirement Gathering, Build, Go-Live Support, and Maintenance Enhancement phases.
• Making 7 integration points with many systems like (CTI) Computer Telephony Integration, (CRM) Customer Relationship Management, and (AVL) Automatic Vehicle Locator.

Upgrade Geographic Security System (GSS™) which is a comprehensive solution for public safety and law enforcement (i.e. police, and fire).

• Have hands-on experience in various cycles of project development - Requirement Gathering, Build, Go-Live Support, and Maintenance Enhancement phases.
• Making 7 integration points with many systems like (CTI) Computer Telephony Integration, (CRM) Customer Relationship Management, and (AVL) Automatic Vehicle Locator.
• Upgrading a legacy system, EX:- Spring from 3.1.X to 4.3.3 version, Hibernate from 3.6.x to 5.2.2 version.