ABDULRHMAN MAGDY AHMED

Dynamic IT professional with extensive technical knowledge and exceptional time management skills, dedicated to enhancing departmental efficiency. Proven ability to build rapport with diverse individuals while effectively resolving technical issues, ensuring a seamless experience for both business and home users. Expertise in web applications, software, firewalls, and network infrastructures, combined with a strong foundation in troubleshooting across various operating systems. Recognized as a fast learner and collaborative team player, committed to fostering a positive work environment through active listening and an approachable personality.

Technical support professional with proven track record of resolving technical issues and improving customer experiences. Adept at diagnosing and troubleshooting wide range of hardware and software problems. Highly collaborative, reliable, and adaptable to evolving technical environments.