Microsoft office skills
Ahmed M Jubary
Supply Chain
Cairo,New Cairo
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [ Corrugated] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
Language
1
1
Certification
6
6
years of post-secondary education
9
9
years of professional experience
Work History
CRM Manager
CEPACK Group
Cairo, 10th Ramadan
06.2015 - 12.2019
- Recorded actions taken, issues resolved and information to effectively manage customer accounts.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Managed timely and effective replacement of damaged or missing products.
- Optimized customer support by establishing collaborative service environment.
- Answered average of 20 calls, and emails per day, addressing customer inquiries, solving problems and providing product information.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Cost Accountant
Arma Group
Cairo, 10th Ramadan
04.2011 - 06.2015
- Designed monthly and annual budgets for points of production for [FMCG] products, including design, labor and manufacturing.
- Suggested key budgetary changes to increase company profits.
- Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
- Enhanced audit controls by improving planning and testing processes.
Education
MBA - Supply Chain Managment
AASTMT
Cairo 06.2014 - 08.2016
Bachelor of Science - Accounting And Finance
AASTMT
Cairo 03.2010 - 01.2014
Skills
CRM
Software
SAP/CPMS ERP System good user
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
British Council/AUC Courses
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
CRM Manager
CEPACK Group
06.2015 - 12.2019
MBA - Supply Chain Managment
AASTMT
06.2014 - 08.2016
Cost Accountant
Arma Group
04.2011 - 06.2015
Bachelor of Science - Accounting And Finance
AASTMT
03.2010 - 01.2014
British Council/AUC Courses
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