Ahmed Mohamed Abdulfattah

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Checked store merchandise regularly for proper display and replenishment.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.

Supervise and coordinate sales operations in branches and ensure the achievement of monthly goals. Guide and train task forces to achieve the best possible performance and develop their skills. Market analysis and suggestions to develop sales strategies and improve performance. Build good relationships with customers and provide excellent customer service.

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Coordinated with cross-functional teams on product development projects, ensuring alignment with client expectations and requirements.
• Streamlined internal processes related to the sales cycle improving efficiency throughout the department.
• Developed strong relationships with clients through excellent customer service and personalized support.
• Designed targeted incentive programs aimed at increasing conversions among existing clients while also attracting new customers.
• Implemented efficient sales tracking systems for accurate forecasting and inventory management purposes.

• Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
• Provided superior service to customers by quickly responding to requests, suggestions and concerns.
• Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
• Conceived and implemented marketing plans to acquire market share within chosen markets.
• Negotiated favorable pricing and terms with suppliers, resulting in improved profit margins for the company.

• Utilized CRM systems to track leads, monitor progress toward goals, and optimize sales efforts based on real-time data insights.
• Collaborated with team members for improved sales strategies, resulting in higher performance across the region.
• Trained new hires on best practices in van sales operations, contributing to overall team success and cohesion.
• Developed new territory routes for enhanced distribution efficiency and customer reach.