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AbdelRahman Abdelfattah
International Account advisor
Cairo,C
Summary
Seeking to leverage expertise in supporting call center operations, ensuring seamless IT infrastructure performance, and optimizing system functionality to minimize downtime. Proven track record of managing critical incidents, troubleshooting complex technical issues, and enforcing governance standards to uphold compliance and security protocols. Eager to contribute to a dynamic team and enhance operational efficiency through proactive technical support and effective system management.
Overview
4
4
years of professional experience
Work History
International Account Advisor
VOIS -Vodafone Intellignet Solutions
06.2023 - Current
- Contributed to a positive work environment by actively participating in team building activities, fostering collaboration and camaraderie among International Account Advisors.
Free Lancer Translotor From German to English
Freelancer and Fiverr
09.2021 - 05.2022
- Communicated clearly in written English with internal and external customers.
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- Served as a valuable resource for colleagues seeking guidance on challenging or unfamiliar language-related issues.
- Enhanced translation accuracy by utilizing advanced language skills and subject matter expertise in both English and german
Front End Web Deveoper
Freelancer
05.2020 - 10.2021
- Resolved front-end bugs promptly, ensuring optimal website performance at all times.
- Worked closely with UX/UI designers to translate complex designs into functional web pages without compromising aesthetics or usability.
- Implemented SEO best practices in coding and content structure for improved search engine visibility.
Education
Bachelor of Science - Mass Communication
Mis Univeristy For Science And Technology
04.2001 -
Skills
Effective Communication
Team Collaboration
Active Listening
Organizational Skills
Adaptability
Data Interpretation
Networking capabilities
Multitasking
Software
CSS
MS Powerpoint
MS EXCEL
Languages
German
Upper intermediate
B2
English
Proficient
C2
Timeline
International Account Advisor
VOIS -Vodafone Intellignet Solutions
06.2023 - Current
Free Lancer Translotor From German to English
Freelancer and Fiverr
09.2021 - 05.2022
Front End Web Deveoper
Freelancer
05.2020 - 10.2021
Bachelor of Science - Mass Communication
Mis Univeristy For Science And Technology
04.2001 -
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