Mostafa Mohamed El Sayed
International Account Advisor
Cairo
Summary
Professional with strong background in international account management, skilled in client relationship building, strategic planning, and market analysis. Known for effective team collaboration, adaptability to changing needs, and results-driven approach. Expertise in cross-cultural communication, problem-solving, and financial analysis, ensuring optimal client satisfaction and business growth. Recognized for reliability and ability to deliver impactful results.
International business professional with strong foundation in global account management and client engagement. Adept at leveraging deep industry knowledge to drive impactful client interactions and develop comprehensive account strategies. Renowned for collaborative teamwork and adaptability in dynamic environments. Expertise in relationship management and strategic planning.
Experienced with managing international accounts and developing client-specific strategies. Utilizes cross-cultural communication skills to enhance client relationships and resolve issues effectively. Strong understanding of global market dynamics and industry best practices.
Overview
11
11
years of professional experience
2
2
Languages
Work History
International account advisor
Vodafone "VOIS" Home Broadband Activation UK
05.2022 - Current
- Handling pre - Activation Query's to ensure smooth HBB Vodafone experience
Customer Service Representative
Altice US Egypt office (Smart Village)
12.2019 - 02.2022
- Technical support for optimum cable television, telephone, and internet service
Account Manager
CybertronPC Egypt office (Smart Village)
10.2017 - 11.2019
- Identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-selling.
- Manage and solve conflicts with clients.
- Establish budgets with the client and company.
- Meet time deadlines for accounts.
- Reach Customer satisfaction.
Sales Manager
Mega Build Up Computers
08.2016 - 10.2017
- Marketing the company products in the workstation and servers to generating new sales opportunities to reach the company's target.
- Establish budgets with the client company.
- Meet time deadlines for accounts delivery.
- Reach Customer satisfaction.
- Managing after sales support to maximize the customers satisfaction.
- Managing the inventory to assure no bottleneck in demand and supply.
Sales Manager
New Vison Store
01.2016 - 09.2016
- Generate new sales to reach the company's sales target in the gaming PC market.
- Establish budgets with the client.
- Reach Customer satisfaction.
Sales Manager
El Nekhely Technology for Computers
01.2015 - 12.2015
- Generate new sales to reach the company's sales target in the gaming PC market.
- Establish budgets with the client.
- Reach Customer satisfaction.
Education
BA - Computer Sciences, Administration
Thebes's integrated academy
01.2013
Skills
Contract drafting
Accomplishments
- MCSA (Microsoft Certified System Administrator)
- MCSE (Microsoft Certified System Engineer)
- CCNA (Cisco Certified Network Associate)
- Udacity Digital Marketing Nano Degree
Personal Information
- Date of Birth: 12/08/88
- Nationality: Egyptian
- Marital Status: single
Military Status
Completed
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
International account advisor
Vodafone "VOIS" Home Broadband Activation UK
05.2022 - Current
Customer Service Representative
Altice US Egypt office (Smart Village)
12.2019 - 02.2022
Account Manager
CybertronPC Egypt office (Smart Village)
10.2017 - 11.2019
Sales Manager
Mega Build Up Computers
08.2016 - 10.2017
Sales Manager
New Vison Store
01.2016 - 09.2016
Sales Manager
El Nekhely Technology for Computers
01.2015 - 12.2015
BA - Computer Sciences, Administration
Thebes's integrated academy
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