AHMED ABDELLAH, CFE
Project Manager
Giza
Summary
Certified Fraud Examiner (CFE) and Fraud Risk professional with a proven track record in implementing effective fraud prevention and compliance initiatives within Agile and hybrid delivery frameworks. Expertise in collaborating with Product Owners, Scrum Masters, and development teams to convert complex fraud and regulatory requirements into actionable backlog items, ensuring priorities are effectively managed while fostering a culture of continuous improvement. Recognized for harmonizing robust risk governance with agility, adaptability, and a focus on delivering tangible business value. Committed to enhancing organizational resilience against fraud through strategic insights and proactive measures.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Project Manager
Almosafer
01.2025 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
- Led sprint reviews and planning meetings to promote full team engagement.
- Improved project delivery timeframes through effective backlog management and sprint planning.
- Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
- Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
- Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
- Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Fraud Assistant Manager
Almosafer
01.2023 - 12.2024
- Support fraud risk assessments and prevention initiatives
- Oversee fraud detection, monitoring, and investigation activities
- Coordinate with Compliance, IT, Operations, and Product teams
- Analyze fraud trends and recommend control enhancements
- Prepare management reports and risk insights
- Assist in implementing process improvements and policy updates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Fraud Supervisor
Almosafer
01.2021 - 12.2022
- Led credit risk monitoring initiatives to secure financial operations and minimize exposure to fraud.
- Handled chargeback disputes and partnered with acquiring banks to resolve claims and recover funds.
- Conducted daily fraud reviews to detect emerging patterns and implemented preventive measures accordingly.
- Represented the organization in dispute cases with financial institutions, successfully defending against fraudulent claims.
- Audited customer profiles and transactional behaviors to ensure adherence to fraud prevention protocols.
- Directed KPI development for fraud teams, mentoring staff and ensuring alignment with strategic fraud management goals.
- Investigated loyalty fraud, applying blacklisting protocols and process improvements to enhance controls.
- Validated financial debits from banking partners, ensuring accuracy and compliance with policies.
- Delivered actionable fraud risk reports to executive stakeholders for strategic planning.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Fraud Team Leader
Seera
01.2018 - 12.2020
- Supervised a team of fraud prevention and chargeback specialists, fostering a collaborative and high-performance culture.
- Delivered continuous training to align staff with evolving fraud detection techniques and regulatory expectations.
- Monitored global fraud trends to keep the organization ahead of risks and informed on best practices.
- Managed chargeback investigations, ensuring precise documentation and resolution within regulatory timelines.
- Interpreted chargeback data to identify trends and deployed preventive strategies that lowered dispute volumes.
- Compiled detailed investigative findings and suggested remedial actions to mitigate future risk.
- Ensured strict adherence to internal policies and external regulations through team audits and process reviews.
- Prepared dashboards and reports summarizing incidents, trends, and effectiveness of current strategies.
- Assisted in third-party audits and refined fraud systems based on findings.
Fraud Analyst
Seera
01.2016 - 12.2017
- Optimized use of available tools and technologies to enhance fraud detection capabilities within the team.
- Minimized losses by promptly identifying and escalating high-risk accounts for further investigation.
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Reviewed customer accounts for unusual activity or patterns indicative of potential fraud risks, flagging concerns for further investigation.
- Promoted a proactive approach to fraud prevention by conducting regular audits and reviews of existing controls and systems.
- Improved operational efficiency by streamlining fraud detection processes and leveraging advanced technologies.
Education
CFE - Certified Fraud Examiner
Association of Certified Fraud Examiners (ACFE)
10.2024 - 02.2025
Data Analysis - undefined
Machinfy Training Academy
10.2023 - 11.2023
Bachelor of Languages & Translation - undefined
6th University
Cairo 09.2011 - 06.2014
Skills
Agile methodology coaching
Group facilitation
Cross-functional coordination
Scrum processes
Project management
Leading scrum meetings
Fraud prevention
Fraud detection
Trend analysis
Fraud identification
Problem-solving abilities
Risk management
Certification
CFE
Timeline
Project Manager
Almosafer
01.2025 - Current
CFE - Certified Fraud Examiner
Association of Certified Fraud Examiners (ACFE)
10.2024 - 02.2025
Data Analysis - undefined
Machinfy Training Academy
10.2023 - 11.2023
Fraud Assistant Manager
Almosafer
01.2023 - 12.2024
Fraud Supervisor
Almosafer
01.2021 - 12.2022
Fraud Team Leader
Seera
01.2018 - 12.2020
Fraud Analyst
Seera
01.2016 - 12.2017
Bachelor of Languages & Translation - undefined
6th University
09.2011 - 06.2014