Amr Wegdan
Regional Account Manager
6th of October
Summary
Looking forward to a challenging career, where I could put my technical and interpersonal skills in use, acquire new experiences through interaction with the team members and feel accomplishment through the contributions to the success of the team and the organization as a whole.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Regional Account Manager "KSA/UAE/MENA/Europe"
BasharSoft (WUZZUF)
Egypt/Riyadh
1 2024 - Current
- Managing current accounts to ensure sales volume grows or remains consistent
- Identifying, engaging, planning, and developing new regional accounts
- Coordinating client relationship opportunities such as project proposals, budgeting, service contracts, and work orders
- Overseeing a portfolio of client accounts, understanding their needs, and ensuring the delivery of products or services
- Creating and implementing sales strategies to drive business growth in the designated region
- Develop and maintain relationships with product end users and report their competitive, technical issues, to proper channels for market planning
- Prepares reports that keeps management and team members informed of industry news, customer news, sales objectives, accomplishments, and competitive information.
- Stayed current on company offerings and industry trends.
Senior Account Manager "Mentor"
BasharSoft (WUZZUF)
02.2019 - 12.2023
- Endeavor to establish an outstanding working relationship with existing clients and acquire new ones
- Work together with colleagues from other departments to improve efficiency and overall service delivery
- Assist my team members to achieve their target
- Appraise performance of staff, give suggestions, reward or coach accordingly
- Take part in interview of candidates while supporting decision making to hire successful applicants
- Offer inspiration and training of internal staff
- Generate action plans to enhance performance and productive capacity of underperforming personnel.
Account Manager
BasharSoft (WUZZUF)
12.2016 - 01.2019
- Building and maintaining strong, long-lasting customer relationship
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Managing a portfolio of accounts to achieve long-term success
- Resolve conflicts and provide solutions to customers in a timely manner
- Generating new sales using existing and potential customer networks
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g
- Quarterly sales results and annual forecasts).
- Set and achieved company defined sales goals.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Online Sales Follow Up Specialist
TEData
07.2014 - 09.2016
- To follow up with the installation of the subscribed customers and prepare report with all faced cases
- To deliver report to senior within or before the requested time frame
- To perform any other duties requested by the Direct Manager.
Sales Executive
TEData
11.2012 - 06.2014
- Ensure sales department contributes acceptable levels of gross and net profit
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to 'Make Things Right'.
Education
Bachelor of Business Administration - Marketing
Arab Academy For Science And Technology (Business Administration)
Egypt06.2011
High School Diploma -
Moharram Islamic Language School-2007
Egypt 04.2001 -
Skills
E-Commerce expert
Flexible with Working in Time Shifts or Traveling
Sales Techniques
Active Listening
Problem-solving abilities
Contract Negotiation
Problem-solving aptitude
Teamwork and Collaboration
Customer relationship development
Performance Tracking
E-Commerce expert
Contact Numbers
- 02-36530600
- 01002083119
Personal Information
- Place of Birth: Giza
- Date of Birth: 05/17/90
- Nationality: Egyptian
- Marital Status: Married
Military Status
Exempted
Timeline
Senior Account Manager "Mentor"
BasharSoft (WUZZUF)
02.2019 - 12.2023
Account Manager
BasharSoft (WUZZUF)
12.2016 - 01.2019
Online Sales Follow Up Specialist
TEData
07.2014 - 09.2016
Sales Executive
TEData
11.2012 - 06.2014
High School Diploma -
Moharram Islamic Language School-2007
04.2001 -
Regional Account Manager "KSA/UAE/MENA/Europe"
BasharSoft (WUZZUF)
1 2024 - Current
Bachelor of Business Administration - Marketing
Arab Academy For Science And Technology (Business Administration)