Ashraf Hider
Tele-Sales Agent
Giza,Egypt
Summary
Hardworking employee enthusiastic about learning sales and business fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, sales, relationship-building, and problem-solving abilities.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Tele-Sales Agent
Allianz
Cairo
05.2019 - Current
· Increased sales by 200K - 300K EGP per month by employing modern selling techniques derived from in-house sales training programs.
· Opened many corporate & personal accounts worth 3M EGP in the year 2019.
· Served 100+ customers in one shift during a sales campaign and cultivated 70% of them into actual buyers.
· In the TOP 5 achievers list every year.
Credit Control Agent (Customer Service)
BOD
Giza
04.2018 - 04.2019
Education
Bachelor of Science - Marketing And International Business
MSA University
6th Of October, Giza, Egypt 09.2012 - 09.2016
Skills
Critical Thinking
Customer Service Skills
Communication
Decision Making
Teamwork
Certification
Course - Leading with emotional intelligence
Additional Information
Representative in MSA - MUN (Model of United Nations - Student activity)
Timeline
Course - Managing in difficult times
03-2020
Course - Managing stress for positive change
11-2019
Course - Leading with emotional intelligence
06-2019
Tele-Sales Agent
Allianz
05.2019 - Current
Credit Control Agent (Customer Service)
BOD
04.2018 - 04.2019
Bachelor of Science - Marketing And International Business
MSA University
09.2012 - 09.2016