Bassem Elzahar
Cairo
Summary
Results-driven Quality Controller with a proven track record at Rebound Egypt, enhancing product quality and customer satisfaction through effective quality management systems and proactive problem-solving. Skilled in data analysis and documentation control, I championed process improvements that significantly reduced manufacturing defects and fostered teamwork and collaboration across departments.
Focused Quality Controller with 15 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.
Talented Quality Controller adept at managing multiple facets of quality assurance program in Quality Controller operations. Competent and well-coordinated team player with a proactive mindset. Pursuing new professional challenges with an established company. Focused Quality Controller with 15 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.
Overview
14
14
years of professional experience
Work History
Quality Controller
Japanese Battery Manufacturer
01.2023 - 05.2025
- Developed and implemented quality assurance improvements.
- Improved quality processes for increased efficiency and effectiveness.
- Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
- Championed process improvements within the team, promoting best practices that led to higher overall product quality levels.
- Supported the development of new products by providing input on design specifications and identifying potential quality risks.
- Reviewed incoming materials against specifications.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Recorded and organized test data for report generation and analysis.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Conducted investigations into questionable test results.
- Created testing protocols to be used across product lines.
- Performed routine maintenance and calibration on testing equipment.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Conducted data review and followed standard practices to find solutions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Developed and implemented procedures to meet product quality standards.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Performed tests and inspections to conform to established standards.
- Documented findings and produced reports.
- Rejected materials, components, and finished products and documented reasons.
Quality Controller
Al-Sweedy Gas Meters
01.2022 - 12.2022
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Reviewed incoming materials against specifications.
- Documented findings and produced reports.
- Supported the development of new products by providing input on design specifications and identifying potential quality risks.
- Championed process improvements within the team, promoting best practices that led to higher overall product quality levels.
Quality Controller
Rebond Egypt - Aluminum Composite Panel
06.2020 - 12.2021
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
- Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
- Improved quality processes for increased efficiency and effectiveness.
- Developed and implemented quality assurance improvements.
Grocery Department Manager
Carrefour Egypt
03.2013 - 02.2020
- Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
- Developed strong relationships with suppliers to secure better pricing and product availability.
- Implemented successful promotional campaigns to increase sales and drive customer engagement.
- Managed supplier relationships effectively, negotiating favorable terms on contracts for the procurement of products in various categories.
IT Technical Support Specialist
Chloride Egypt
03.2011 - 12.2012
- Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.
- Provided input during technology refresh cycles to ensure alignment between business needs and IT capabilities going forward.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, .
- Reduced support tickets through proactive maintenance of hardware, software, and systems.
Education
Bachelor of Science - Computer And Information Systems
Al-Jazeera Higher Institute For Computer And Information Sys
Cairo, Egypt 04.2001 -
Skills
Product inspection
Quality management systems
Sample auditing
Raw materials
Data analysis
Documentation control
Documentation requirements
MS office
Problem-solving
Materials analysis
Excellent communication
Teamwork and collaboration
Relationship building
Staff mentoring
Quality control data compilation
Data entry
Time management
Task prioritization
Attentive and observant
Problem-solving aptitude
Problem-solving abilities
Statistical analysis
Attention to detail
Timeline
Quality Controller
Japanese Battery Manufacturer
01.2023 - 05.2025
Quality Controller
Al-Sweedy Gas Meters
01.2022 - 12.2022
Quality Controller
Rebond Egypt - Aluminum Composite Panel
06.2020 - 12.2021
Grocery Department Manager
Carrefour Egypt
03.2013 - 02.2020
IT Technical Support Specialist
Chloride Egypt
03.2011 - 12.2012
Bachelor of Science - Computer And Information Systems
Al-Jazeera Higher Institute For Computer And Information Sys
04.2001 -
Similar Profiles
Timothy BlankenshipTimothy Blankenship
Maintenance Technician at Toyota Battery Manufacturer North CarolinaMaintenance Technician at Toyota Battery Manufacturer North Carolina
CRAIG VINKENCRAIG VINKEN
Sales and Support Manager at FNS Power - Solar Battery Manufacturer & SupplierSales and Support Manager at FNS Power - Solar Battery Manufacturer & Supplier
Matthew SchatzaMatthew Schatza
National Accounts Sales Director at Flux Power (Lithium Battery Manufacturer)National Accounts Sales Director at Flux Power (Lithium Battery Manufacturer)
Mohamed Medhat ElshoubaryMohamed Medhat Elshoubary
Healthcare Consultant at GLGHealthcare Consultant at GLG
Ahmed ShoushaAhmed Shousha
Tiktok content Creator at Personal LifeTiktok content Creator at Personal Life