Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Dina Ahmed Hussien

Travel Consultant
Maadi

Summary

Customer service-oriented professional with 3+ years of experience in the travel industry. Proven relationship management skills, recognized expertise in destination research, and cross-selling products. Aiming to leverage my travel knowledge and experience to provide exceptional customer service for corporate clients of your company.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Forex trader

Freelancing
12.2015 - 01.2019
  • Working as Forex trader and market analysis since 2015,
  • I'm responsible for the timely buying and selling of foreign currencies
  • Recommend competitive foreign exchange rates based on market performance
  • Review orders to ensure accuracy, proper record keeping, and conformance to regulations
  • Carry out trades and maintain the client's accounts.
  • Met with clients to determine financial objectives and review assets, liabilities, cash flow and other financial information.


Travel Consultant

Teleperformance (Expedia)
Cairo
03.2020 - Current
  • Assist corporate clients with online bookings for complex international travel arrangements and other related reservations
  • Develop collaborative professional relationships through clear and effective communication with vendors
  • Provide excellent customer service by going above and beyond for clients to consolidate brand loyalty and exceed monthly KPI goals
  • Maintain accurate customer account data and stay up-to-date on travel and premium luxury products
  • Assume additional responsibilities at the request of leadership to support business needs and growth
  • Researched destinations, arranged travel, hotel, and transportation bookings and supervised credit card payments online to ensure proper handling of sensitive information
  • Tailored itineraries to meet customers’ specific needs and budgets to improve customer experience and build stronger client relationships

Education

administration - Foreign trade department

Helwan University
09.2015 - 10.2019

Skills

SABRE GDS

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Certification

Forex training - Faculty of economy and political science, Cairo university.

Additional Information

Enthusiastic Travel Agent with a proven record of success arranging and managing vacations to meet customers' needs seeks an opportunity to use my experience to serve a wider range of travel needs.

Timeline

Travel Consultant

Teleperformance (Expedia)
03.2020 - Current

Forex trader

Freelancing
12.2015 - 01.2019

administration - Foreign trade department

Helwan University
09.2015 - 10.2019

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Dina Ahmed HussienTravel Consultant