Fatma Gomaa
Credit And Collection Specialist
Giza,GZ
Summary
Experienced credit and collection specialist with a demonstration history of working in banking,Financial services and communications industry skilled in Negotiating, Supervising, Accounting, Microsoft excel and customer support skills.
Kindly find my enclosed profile for your concern, where I am seeking to apply for a challenging position in a respectable organization, where I can utilize my experience & skills which I have got from Egypt & The United Arab Emirates, in The Quality Assurance & Service Quality.
I hope that my profile suits one of the available & suitable vacancies that match my
capabilities, I am looking for an opportunity to meet all the concerned persons to discuss further my profile.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Credit and Collection Specialist
Gargash Enterprises Dealer Of Mercedes- Benz In Uae
Dubai , UAE
06.2022 - 05.2023
- Analyze credit data and financial statements of individuals or firms to determine the degree of risk involved in extending credit or lending money for use in monitor accounts to identify outstanding debts.
- Prepare reports with credit information for use in decision making and keeping accurate records and reporting on collection activities.
- Resolving overdue bills and collecting payments from the consumers by making sure that those who are responsible for unpaid bills are contacted immediately and taking action to incourage timely debt payments.
- Process payments and refunds.
- Update account status records and collection efforts.
Debt Collector
Fintrestle UAE - FAB Bank
Dubai, UAE
10.2021 - 05.2022
- Using various skip tracing methods to locate clients.
- Interviewing clients telephonically to establish their ability to pay debt.
- Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process.
- Overcoming stall tactics and objections, and suggesting sources of money for debt payments.
- Negotiating settlements by arranging clients' payments over longer time span.
- Confirming clients' information and payment agreements.
- Informing management regarding effectiveness of strategies for various accounts.
- Complying with applicable laws, regulations, policies and procedures.
Collection Executive
CMS - FAB Bank
Cairo , Egypt
10.2019 - 07.2021
- Monitor customer's accounts details for non-payments, delayed payments and irregularities.
- Utilize computer system to handle skip tracing in order to track customers accounts by following up by phone, Emails, locations Visits and home country follow up.
- Visiting bad debts customers offices to resolve issues through offering them an easy payments plan or through final settlement agreement plan.
Accounts Payable and Receivable Specialist
Milvik Bima Egypt
Cairo , Egypt
11.2018 - 09.2019
- OPrepares work to be accomplished by gathering and sorting documents and related information.
- Pays invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining authorization of payment.
- Obtains revenue by verifying transaction information, computing charges and refunds, and preparing and mailing invoices.
- Collects revenue by reminding delinquent accounts and notifying customers of insufficient payments.
- Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
- Maintains accounting ledgers by posting account transactions.
- Resolves account discrepancies by investigating documentation, issuing stop payments and adjustments.
- Maintains financial security by following internal accounting controls.
- Secures financial information by completing database backups.
General Accountant
Consultative Office For Auditing And Accounting
Giza, Egypt
02.2017 - 09.2018
- Preparing accounts and tax returns.
- Monitoring spending and budgets.
- Auditing and analysing financial performance.
- Financial forecasting and risk analysis.
- Advising on how to reduce costs and increase profits.
- Compiling and presenting financial and budget reports.
- Ensure that financial statements and records comply with laws and regulations.
- Keeping account books and systems up to date.
Education
Bachelor Of Commerce - Accounting
Cairo University
Cairo 05.2011 - 05.2015
Skills
Microsoft Excel proficiency
Detailed report writing
Corporate account management
Performance tracking proficiency
Negotiation and communication expert
Problem-Solving and attention to details
Additional Information
Date of Birth: 26/07/1993
Nationality: Egyption
Marital Status: Single
Timeline
Senior Credit and Collection Specialist
Gargash Enterprises Dealer Of Mercedes- Benz In Uae
06.2022 - 05.2023
Debt Collector
Fintrestle UAE - FAB Bank
10.2021 - 05.2022
Collection Executive
CMS - FAB Bank
10.2019 - 07.2021
Accounts Payable and Receivable Specialist
Milvik Bima Egypt
11.2018 - 09.2019
General Accountant
Consultative Office For Auditing And Accounting
02.2017 - 09.2018
Bachelor Of Commerce - Accounting
Cairo University
05.2011 - 05.2015